I do not understand why people keep coming here. - 5 Napkin Burger New York - Buy Reservations
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🤢 2/5 - I do not understand why people keep coming here.
By 👻 @J. Lawrence N., 03/22/2022 3:00 am
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Okay ... in their defense (the people's not the restaurant's), Five Napkin is literally located on the most desirable and business corner in Hells Kitchen. So, I'm not sure that people keep coming here for the food as much as the convenience. Either that or they've had so much to drink that they don't remember how bad the food actually is. I used to (only under dire duress and a lack of time to find some where else) go to the location by Union Square. That was just awful. And they've since (understandably) closed.But I thought maybe this location seeing how busy it is would be better, despite an ill-fitted visit three years ago. (See hubby's review below this)On this occasion I ordered take out because I was craving a burger and my husband ordered from the restaurant next door.One, HOW HARD IS IT TO GET THE TEMP and the CHEESE on the order correct? Especially when the person who took the order allegedly checked to make sure. I LOATHE the cheese they used which was NOT the blue cheese I asked for and paid for. I also asked for a burger cooked RARE. What I got was a well done burger with mozzarella or something. And the crinkly fries (my favorite kind) were soggy, undercooked and disgusting.But I was already home when I discovered this and ended up just packing it and giving it out to a homeless man we often help.With so many good burger places in the city, this one should be skipped and will be from here on out.
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