AppointmentTrader FAQ - Alderwood Santa Cruz - Buy Reservations
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Buy a verified reservation at Alderwood Santa Cruz from someone who doesn't need theirs anymore.
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Alderwood Santa Cruz Reviews from The Last Year
Service was great, but the food had my partner and I pretty
Service was great, but the food had my partner and I pretty disappointed. It was our 1st anniversary and we had head great things from friends + Michelin Guide, so thought this spot would be worth the trip. Oysters (4/5): very fresh and go down extremely smoothly with the sauces provided Crab Beignet (3/5): Fancier term for a crab cake. Felt pretty average for a crab cake, though fresh! Cocktail (4/5): Good cocktail overall! Very rich and deep. I believe this is the Director's Cocktail? It's decorated with a pineapple Pesto Pasta w/ mushrooms (2/5): was pretty disappointed in this dish as the noodles were overcooked. The mushrooms were good though. Steak (3/5): nothing too special about the steak. Was juicy, but didn't melt in mouth and quite chewy. This was a cute and classy Californian spot, but the food didn't live up to what we were fully hoping for unfortunately.
They don't offer inexpensive options anymore.
Go somewhere else. Waste of money and time.
It is absolutely one of the best meals my wife and I have
It is absolutely one of the best meals my wife and I have had. The meal was cooked to perfection. The waitress was pleasant and very helpful in the selection process. I was so taken back at the quality I personally thanked the chef. Highly recommend going.
super expensive, slow service, and not worth it.
See the menu before going to this establishment. Dont take kids, and be prepared to be hungry after eating there. they have steaks for $165 plus. I'm not sure why this place is still in business. I should have left as soon as I sat down.
It very unfortunate how a potentially successfully
It very unfortunate how a potentially successfully establishment is completely left in unprofessional hands. I've been here at least 5 times since opened, and even if the service was never the highlight, the overall experience of the only "hi-end" option in Santa Cruz, and the quality of the food made me always came back. After Thursday, I'm not sure anymore. Long short story: closing time is at 9pm (like most spots in Santa Cruz, unfortunately). I walked in at 8:30, seated at the bar with a friend... ignored for about 10 min by the staff (not really busy, there was still a couple at the bar and two table seated). After 15 min, one of the girl came and said (politely) "I'm sorry we are closed, but I can whip up a quick drink if you want". Now, I understand the client that show up 30 min before closing is not the most welcome, but basally wait to interact until refuse the service (reasonable when it's only 15 min before closing) it's just wrong.
This is our second time here.
The first time was in 2019, right when Alderwood opened. Now, in 2024, they still do not disappoint t. The food was magnificent and delicious. We sate at the chef's counter, we were able to observe all of the unique servings and platters that they offer. Being out of town, coming here is always a special treat. We will be sure to return soon!
Service: .
.... this is the true reason why I'm finally writing a review after so many years and visits. The service is and always has been AWFUL. It's actually disturbing. Every staff member almost hates the customers, or their job and it's a side effect from their disgust with having to be at work. You will be left waiting over 20 min for a drink order then another 20 for the drink - no matter a glass of wine or cocktail. Further, they don't know their menu because the turn over is so high or because they truly don't care to learn. Beyond that there's an air of hostility, so bizarre. And this is throughout the staffing! Food: average, the menu is constantly restricted -- don't be fooled by the photos you see in the reviews (are these planted by the owners?) I have never seen these items on the menu and I've been to Alderwood around 20+ times over the years. The price is elevated for the subpar food - I can live with that, as that's an individuals choice. Ambiance: I have waited and considered asking for them to just PLAY MUSIC faint light whatever genre so I don't hear constant shouting and ruckus. Also, you'd think they'd have white table cloths down for elegance, but no. Everyone I know is so tired of this, so finally my family friends and I have decided we're done with Alderwood. Go if you'd like, this is just a raw true experiences.
My food was extremely salty.
The drink was pure sugar and ice. After I left the place, I went to eat again somewhere else to take the disappointment from my mouth. I was still hungry. Is a no for me. I wanted to like it but it is a restaurant for people who doesn't care to overpay for average food and pay for ambient and status. 3 stars because employees and ambient were nice and food was average.
Amazing service and those mushrooms are absolutely insane!
Amazing service and those mushrooms are absolutely insane! Lobster role? It was a delicacy. The Caesar salad and the apple and chicory salad were incredible! The large fries with garlic aioli may have made me see god. The server suggested a lovely wine and the duck was very tasty. The steaks were pretty good as well although I was not as impressed with the steaks as with the sides and appetizers. I will come back just for those.
First time at Alderwood after many years of driving by.
Came in for two burgers, $16 each +2 dollars for avocado and got these fancy fried potato things. The experience was great, the entire bar was open, but we got seated rather close to the door, which was OK but it was slightly cold. Staff didn't seem like they wanted to chat, which is fine, but sometimes it's fun to chat, especially at the bar, and we're going to tip you 20% no matter what, so at least put some effort in, especially if it's not busy. The personality of staff alone knocks a star off what would've been a five star review.
Santa Cruz's Best Restaurants that are most frequently booked by customers of Alderwood Santa Cruz
Ranked #5 in Santa Cruz's Best Restaurants.
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Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answer