The Legends location is one of the worst ran restaurants in - Applebee's Grill + Bar Kansas City - Buy Reservations
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Ranked #24 in Kansas City's Best Restaurants.
🤮 1/5 - The Legends location is one of the worst ran restaurants in
By 👻 @John D., 07/30/2022 3:00 am
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The Legends location is one of the worst ran restaurants in Kansas City. Normally when using carside to go here there is an item missing from my order and I accept it. Recently over half my order was missing, prompting me to return it. Let me say meeting the manager an unkempt woman who prefers wiping her hands on herself over washing was a disturbing experience. She wanted me to wait while they remade the entire order after I asked for a refund. Now people use orders to save time, not waste it. Who has time on lunch break to pick up an order, only to return it and wait for it to be remade ?? If I had the time I would just eat at the restaurant. Most of the Legends staff can not speak English well and would not surprise me if my issues with order accuracy came from their inability to read the orders. And don't bother notifying Carrie Hellyer their district manager who is responsible for the location as she is of no help. She oversees this nightmare location so no surprise there. I've always loved Applebee's so it is disheartening I can no longer be their patron.
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