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🤢 2/5 - The food was good and the chef was great, but I went with 3
By 👻 @Michelle R., 02/19/2023 3:00 am
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The food was good and the chef was great, but I went with 3 of my friends (all girls) and had the most bizarre, rude experience from who I'm assuming was the restaurant manager (tall white bald guy, dark facial hair). This happened last June and I've debated writing this review because it doesn't reflect the food or our service from anyone else there. But I will say because of this experience I will never return and it honestly ruined what should've been a great night for us. In the very beginning of the meal I accidentally knocked over my wine while showing my friend a picture on my phone. I'm 5'10 and am very long and clumsy. Mind you, this was our first round of drinks as we had just gotten there and none of us were drunk or being loud or rowdy. I profusely apologized while they cleaned up the wine and they didn't seem to care so we assumed everything was fine, it wasn't. After about 20 min of waiting for the next round of drinks that we had put in, we asked our server if our drinks were coming out soon. She informed us that the drink service had ended (at 830pm) and they were only offering tea. Other patrons in the restaurant were obviously still drinking and being served, so it felt very odd that we had not only been cut off from alcohol because of a clumsy mistake, but also being lied to about it. We didn't want to cause a scene so we didn't say anything but the rest of the meal and experience was very awkward after that and hard to enjoy. He kept coming over and making snarky comments to us while refilling our waters and we were all just quietly looking around at each other horrified and embarrassed, and trying to understand why he was being so rude to us. Then for one course towards the end, our server brought us each a small sips worth of wine. The restaurant manager came over and said "the chef INSISTED that wine be paired with this course" as if we were children that were being punished. It was SO STRANGE. At the end of the meal the chef came out of the kitchen to our table and apologized to us on behalf of the restaurant manager. He said the manager was upset because some of the wine had splashed on the fire centerpiece on the table. This was the first time anyone had explained to us what was going on and why we weren't being served, but at least we had answers. Also, if the manager thought I was drunk I would understand not serving me (even though I wasn't even close and had one sip of wine) but to cut off the entire table without disclosing why, and then being rude to us about it for the rest of dinner made the experience so unenjoyable. This also NEVER would've happened to us if we had been a table of all men, so it felt like a very sexist and unfair abuse of power. The chef coming to apologize on his behalf also confirms how insane this entire situation was, and the chef also tried to rectify the situation by asking if we wanted to get pictures in the kitchen with him and the sous chefs which was very kind of him. We still tipped outrageously/ as if the bill had drinks on it because it wasn't our servers fault and she was lovely and we could tell she felt bad for us. That being said I didn't want to leave a bad review because the chef and our server were both great and tried to rectify the situation as much as possible and the food was also good. But my friends and I still talk about how horrifying and upsetting this night was and I feel like if I was the owner I would want to know about this.
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