We have dined at AVA many times, and without fail, there's - AVA Mediterraegean Winter Park - Buy Reservations
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🤮 1/5 - We have dined at AVA many times, and without fail, there's
By 👻 @Karina M., 04/01/2024 3:00 am
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We have dined at AVA many times, and without fail, there's always been an issue either with the food or the wine order. This past Saturday (3/30/24) they not only gave us less than 5 ounce wine pore (they admitted to their mistake) they didn't deliver my food at all and the manager ( Vanessa Carrillo) was not only unapologetic she was disrespectful and rude ( " well, we run out of food and mistakes happen"). Don't you think that if they run out of food they will let you know as you are ordering and not 2 hours later, and after the rest of the party has eaten ? Also they took literally 1 hour to bring us our checks, they blamed that the first waiter that was serving us had to leave so somebody else had to take our table. The assistant manager London Riley came to our table not to apologize but to back up the manager . This whole scene was so embarrassing to us , we were a table of 8 mid age professionals being treated like 2nd class citizens. While they comped some of the food after we requested a manager, it didn't compensate for the terrible experience. Instead of enjoying a pleasant dinner with friends, we found ourselves constantly going back and forth with the staff. As the evening progressed, the situation only worsened. I'm puzzled by the five-star reviews AVA receives, especially considering the reputation it has among locals is far from stellar.
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