I have never been so let down by a Michelin star experience - Avery Restaurant San Francisco - Buy Reservations
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🤮 1/5 - I have never been so let down by a Michelin star experience
By 👻 @Roger P., 02/09/2023 3:00 am
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I have never been so let down by a Michelin star experience before. What was supposed to be a anniversary celebration with my girlfriend and father turned into a 4 hour nightmare.Let me first start by saying - compliments to the chef the flavors were there, however the service ruined the experience. Your limited number of staff truly leaves guests feeling lack of care. Actually, The service element of your restaurant is what infuriated me the most.Some basic fine dining mannerisms missing:1) no one greets you2) no one offers to hang up your coat - which is right next to the kitchen by the way so your clothes smell like food after3) ladies are served first - this is so simpleAlso, I have NEVER been lied to my face before at a Michelin star restaurant. We were greatly looking forward to the king crab. However, swapping it out for lobster without telling us is NOT Ok. When we asked the Sommelier about it - he brushed us off saying he thought he had mentioned the restaurant ran out of ingredients. DUDE our reservation was at 6pm. I find this incredibly hard to believe. While other guests were arriving later in the evening he proceeded to explain the menu to others saying it was king crab. I even saw other people eating it. Not cool.We brought our own bottle of wine and it was not served to us until half an hour later as the staff was busy attending serving other guests. Also, real lack of privacy here in a small confined space. 5 tables tiny room upstairs. Oh, did I mention your dinner takes 4 hours ? LOLEdit:I reached out to the chef to address our horrible experience. As expected no apology and nor a phone call. Incredibly rude.DO NOT eat at this scam restaurant.
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