The worst service ever. - Bagatelle Miami - Buy Reservations
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🤮 1/5 - The worst service ever.
By 👻 @Manuk B., 01/04/2023 3:00 am
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We had a reservation at 10;30pm and we were 4 minutes late and their policy is 15 minutes and we called In advance to let them know we are 4 minutes away and they confirmed and said not an issue. We get there as we had confirmed with them and no tables available and on top of that they made us wait for over an hour and a half by giving us 1 free drink as "smoke in the mirror" to me and my fiancé and that was it. Every time I asked for update their excuse was sorry people are not leaving so wait. The hostesses were the WORST I have ever encountered in my life in the US and the world. If I can give them even a more negative review I would. We are on vacation on our anniversary and our concierge had made the special reservations for us and our evening was completely ruined... I do not recommend anyone to this place until the management changes their staff or trains them to have manners and be more courteous to patrons.
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