I just wanted to share my first and only experience I had - Benihana Las Vegas - Buy Reservations
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🤮 1/5 - I just wanted to share my first and only experience I had
By 👻 @Amanda K., 04/22/2024 3:00 am
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I just wanted to share my first and only experience I had here which was on Saturday April 20, 2024. We came as a party of 6 with a 9:15 reservation for my daughter's 21st birthday dinner. By the time they sat us we are at a table in the middle in it was over 100 degrees with no air flow whatsoever. I understand that with the heated grills it will create heat but our faces were all dripping sweat and we could not even think about eating. We asked to be moved to a different table because there were other area in the restaurant that felt cooler. They told us they could only move us outside which we said was fine if that's the only option we had. We had planned on the dinner show but since we were outside they told us that the food would still be the same just without the show. No problem. We sit outside and wait almost half an hour for any service . We order drinks which took forever for us to receive and some of them were forgotten . We wait forever for someone to finally come and take our orders but we couldn't do that because we were never given menus. We finally get to order after already sitting there for an hour. The waiter brings out our salads, with spoons! He says "I am sorry we are out of forks so I only have spoons" So we all eat out salads with spoons. WtF! I had ordered some sushi and it came out cold, forever later because they had taken our rolls to the wrong table . All of our food came out cold like it had been sitting g out forever, which it probably was because now it had been 2 hours since we had sat down. The server that we had was friendly but was extremely absent minded and what seemed to me was drunk or stoned, and that's when we did see him which was barely. The only positive thing I can say is that when it did come time to pay the bill they had removed things off of the bill without us asking because they know how horrible it was. Everything was terrible!! My daughter was so upset because she loves Benihana and that's all she wanted for her big day and it was the shittiest experience ever. We are from California and come to Vegas often but will never be back here! We love Benihana but not this one. Very disappointed
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