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Bistrot Leo Presents Osteria delle Tre Panche New York Reviews from The Last Year
Outdoor ambience: 4 stars; Food - 4.
5 stars; Service: 3 stars; Consistent lying, rudeness and incorrect website: zero stars. On the website, happy hour is listed as 4:00-6:30 PM. When I called, the manager assured me that I could order from the HH menu from the outdoor dining. So I booked a table for 5:45 pm. Upon arrival I was icily told: happy hour ends at 6 and can ONLY be ordered from the bar. When I brought up the website - it was laughed off "oh yes, we are in the process of changing it" and as for the manager, " You didn't get the person's name, that's a shame!" I was then told that if I ordered immediately, I could get one round of food from the HH menu. That was 2 months ago - GUESS WHAT? the website is still "in the process" of being corrected. The rudeness and misinformation saddened me because Bistrot Leo has a lot going for it. One of the nicest outdoor spaces in Soho for one. A very nice happy hour menu with great $1.50 oysters. And some flavorful if not mind-blowing food. Both the steak frite and the roasted chicken were easily splittable and perfectly cooked. The roasted chicken was incredibly juicy with a delightful side of sauteed vegtables. The pate app also satisfied. If only management could get their act together.
I ordered three of my most favourite meals.
Escargot, French Onion soup and a baguette. While the baguette is pretty much impeccable, the same can't be said about the soup and the escargot. The escargots only tasted like onion and olive oil and the French Onion soup tasted like absolutely nothing. Plain, no flavour, not even the onion is flavourful. Never in my life I don't finish my soup... any kind of soup at all. But this one took the cake. While the service is rather good, definitely I won't be back. Not with such lack of quality.
TLDR: should have checked Yelp before going; don't wear
TLDR: should have checked Yelp before going; don't wear shorts in the summer ---- Went to check out Bistrot Leo for restaurant week. Cute decor but lack of people at 7pm should have been a warning sign. Got multiple mosquito bites despite being indoors! Food: French onion soup- average, broth not super rich Fried chicken- huge order of chicken breast nuggets- crispy and not dry! Came with a tiny (ketchup container size!) of onion salad, and a very watered down honey sauce. Steak frites- steak looked like it was charred and rolled in charcoal (have never seen steak that black before, should have looked at Yelp photos before ordering). The exterior was very off-putting and destroyed the eating experience. Fries were good. Crème Brûlée- topped with fresh fruit, which is about all I can say about it. Chocolate Cremeux- very rich, maybe too rich. Service: Busser very efficient, server might be new- missed items we ordered, and do dn't ask what cook we wanted for the steaks
I recent planned a bridal shower here for 16 guests.
While we booked the venue over a month in advance, it was utterly disappointing and frustrating that the outdoor seating with flowers that we had reserved did not look as pictured. We reconfirmed two days prior to arriving, picture with flowers vs lights and ceiling fan is a big difference considering the main reason we chose this venue was for the floral decor and location. Considering we expected the seating to be decorated as pictured, the bridal party didn't prepare any decorations since we already had a visual as to where and how we wanted things. We were really frustrated and while the event manager was not on site, she did try her best to help navigate and she wasn't aware the flowers were taken down the night before. The restaurant manager offered us to dine inside with a private closed off area and it did end up working out. To be fair, it all worked out at the end and the service was good. They did offer offer complimentary dessert and comped two bottles of champagne but it should've been communicated to us that the flowers would be taken off. The bridesmaids scrambled to run out to nearby floral shops to buy last minute flowers while the bride to be was arriving any minute. That level of anxiety could've been prevented considering we planned over a month in advance. The food was alright, the mussels were decent, steak was a bit dry but the fries that came with it were good. I might come back again but if I do book a large party again, I would definitely have to triple confirm.
Wonderful place and fantastic service.
The mussels were the best I've ever had (and I've been to France). The baguette and butter was delicious. Service and waiter in particular was unforgettable. Will be back next week if time allows.
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