On the 26th of December I made a booking via email to <a - Blacklock Soho London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Blacklock Soho London
🤮 1/5 - On the 26th of December I made a booking via email to <a
By 👻 @Robin E., 11/27/2022 3:00 am
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On the 26th of December I made a booking via email to <a href="mailto:sohoreservations@theblacklock.com">sohoreservations@theblac…</a>, per their website and phone message instructions. I advised them that I had a party of six and we were flying in from out of the country for Sunday Roast on 27 December at 6pm. We arrived at Heathrow Airport on December 27th and there was no response from Blacklock. I sent a follow-up email to confirm our booking and again didn't receive a response. After multiple attempts, I finally was able to speak with a receptionist to confirm our reservations. She said she did not show our reservation. She as-a-matter-of -factly stated we didn't receive a confirmation because they were probably full. Blacklock apparently feels that it is acceptable to not inform guests that they are unable to accept reservations so guests can make other arrangements . The receptionist offered names of other restaurants, but they too were completely booked due to the lateness of our booking request. Additionally, their website states walk-ins welcome and after 6pm, the restaurant primarily accepts walk-ins. Don't believe it. Very disappointing.
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