Highly recommend, horrible experience thanks to manager - Blue Ribbon Brasserie New York - Buy Reservations
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🤮 1/5 - Highly recommend, horrible experience thanks to manager
By 👻 @Raja H, 07/11/2022 3:00 am
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Very pleasant and warm welcome by the waitress and we were looking forward as it came highly recommended. Then all hell broke out after an unfortunate incident of a waiter spilling full glass of red wine on my white shirt. Manager, a Jared fella, came to see us after a while and after sending a couple of his poor team to offer insignificant and almost insulting compensation. He should have either stepped out at the very beginning or manage, in true elegance which he seems to lack, the issue remotely as any competent manager would do. But he seems to have been drinking with buddies given his breath, and he left it to his poor directs to address. Even when we asked to cancel the order but nonetheless pay the bill, his attitude was one of kicking us out by not giving us the bill. A rather shocking demonstration of his claimed 20 years experience? But not surprising given the persona. Definitely not to be recommended and I hope Bruce and Eric will help him and have a chat with him.
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