I really wanted to like this place really, really badly. - BRASSERIE PALMENHAUS Wien - Buy Reservations
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๐คฎ 1/5 - I really wanted to like this place really, really badly.
By ๐ป @Laura L., 02/02/2018 3:00 am
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I tried to be positive throughout my visit here, but it progressively got worse. First, we had a reservation and we were seated in a corner where a tree was overhanging the spot. This wouldn't have been a problem, except for the fact that there was dirt, dust and filth caked around the area from months of not being cleaned properly. I felt like I was sitting down in a grungy subway station. After we were seated here, I couldn't shake the disgusted feeling that made my skin crawl, so we requested to move to another seat in the open. Our server obliged, so we were appreciative of that. However, after a few minutes of being reseated, there was an extremely loud BANG that sounded overhead. It sounded like it came from the sound system, but it really startled everyone in the place. Having one loud, reverberating "bang" was flustering, but it continued every few minutes until my nerves were shot. It was absolutely frustrating that no one could figure out what the sound was and how to stop it. Our food was mediocre at best. For the money I paid, I could have gone to a different cafe and gotten a much better experience and the same quality food. The idea of the restaurant was nice, but it was executed poorly. If you intend on having a "greenhouse" as a venue for your cafe, you have to understand that the upkeep is going to be a lot more intense and troublesome. While I tried to appreciate this, the filth was disgusting and made me lose my appetite. Unfortunately, I will not be coming back to this cafe, even if I came back to Vienna.
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