AppointmentTrader FAQ - Brutto London - Buy Reservations
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Brutto London Reviews from The Last Year
Amazing food, great service.
We walked in on a Friday night and were able to get seated at the bar no problem. I got the mushroom pizza, my friend got the cacio e pepe pasta with a side of broccolini. Waiters were attentive and the food was amazing! We also ordered 2 glasses of wine and they comped both - when we got the receipt it said "love" as to why it was comped, super sweet!
Sarah MC was an incredible server - very attentive,
Sarah MC was an incredible server - very attentive, consistent, and friendly. Would 100% come back.
Sarah MC was great she made me and my sisters feel so
Sarah MC was great she made me and my sisters feel so welcomed and surprised my sister with desert for her birthday! Food was delicious, service even better so happy with that everything! Highly recommend checking this place out if you get the chance!
Came here for my birthday dinner and was wildly
Came here for my birthday dinner and was wildly disappointed with the food, service, ambience and low quality experience for the price. I had to work with the events manager weeks in advance to plan my bday dinner for 10 people and none of the effort was worth it. We spent $150 per person and no one even got full. The portions were tiny and not super flavorful, the service was slow, and we were sat in a back corner with dim lighting. Such a disappointing experience. Maybe it's better as just a date night spot, but I would def not return or recommend.
Great experience and great food! Our server Sarah was
Great experience and great food! Our server Sarah was attentive and funny and it was an awesome time for our friends birthday. 5 stars!
Food was incredible! Sarah was literally the best host and
Food was incredible! Sarah was literally the best host and made our weekend special with her on point recommendations and playful attitude with amazing hospitality. 10/10!!
There is no waitlist.
You can not sit yourself at the bar. You can not order a drink while you wait. Waited 20 min while 8 seats sat empty at the bar. $30 for pasta.
Sara Mc rocked it! Delicious from drinks, appetizers and
Sara Mc rocked it! Delicious from drinks, appetizers and main dishes. Very much endorse!
Wonderful food and great service! Sara was so fun and gave
Wonderful food and great service! Sara was so fun and gave great recommendations...plus half price wine on Wednesday!
Went on a first date here and Sarah M.
took great care of us and enhanced the ambience for us. Great experience from start to finish and great energy. Food was incredible
Maybe unlucky
Service is fine. But I'd avoid the Castelfranco with parmesan £10.50 which is just 2 large lettuce leafs. Also avoid the Gnocchi with Girolles which tastes ok but looks so sad and not worth £16.80. And 2 small glasses of uninteresting house red. We had to leave after that to avoid further disappointment. £43 of disappointment. I do hope we just chose the wrong starters and that everything else if as wonderful as they say.
Good as always but a complaint about the cooking
Would have preferred to write this as a direct email but it's not easy so in public it is. Great and fun lunch today as always, but three of our dishes (meat tagliatelle, sausages and shredded beef) were oversalted to a fault, while the fennel side tasted almost unseasoned.
Fantastic, authentic Italian
I came to Brutto for a birthday meal with my partner. Lovely ambiance, friendly service (they were clearly busy but nothing felt rushed) & great drinks menu. The food was nothing short of fantastic - authentic Italian dishes. We’ll be coming again - this really is a special restaurant.
Average food
I can’t understand the hype. Perhaps there was some vibe at lunch hour - happily busy, but the food was surprisingly average and very overpriced. Still cannot work out how they justify charging £16.20 for a small bowl of Tagliatelle al Ragu with a tiny bit of reddish sauce speckled with a few hard brown meaty pellets. Service was nice. I will not be rushing back though.
Losing your virginity can be disappointing
Been looking forward to coming here for ages. Evening started well, we were early and the front of house handled it perfectly…and then it kind of fell apart. We had the boy from the magic roundabout serving us. He took out drinks order and then came back to ask if we wanted some drinks a few mins later..wine came and it was warm. After the third time of me saying it was warm and him pretty much saying it will go cold, I said, I don’t want it to go cold later, I want to drink it now. Are there no cold bottles…he looked at me like I was stupid and said it will go cold again. About 20 mins later it’s was nearly cool enough. Shame the £40 vermentino was awful. Yes we are in London blah blah. Food came. Veg crudité which was basically a lump of fennel with a couple of radish and a foetus sized carrot. The lardo toasts were good. After asking for more water for the third time, magic roundabout looked at the table and said…oh I’ve taken your jug haven’t i?! Yes when I asked the first time! Mains came…pasta with a bone broth. Clap cold and pasta so underdone it was hard. Other dish was rare roast beef, cooked nicely enough and tasty smeared in a thick gravy. “Would you like dessert?” Errr no. I’m sure if they read this they will think we don’t know what we are talking about. Maybe we don’t. After spending our lives in the food and restaurant game, we know a little possibly. But the place is full and buzzy. So what do they care. The modern way is sadly becoming style over substance…but you can very quickly fall out of favour. Would we return? Nah.
Wonderful lunch
This was my 4th visit and I wanted to share this experience with Jo, my friend of 45 years. We had table 34, which is my favourite as it is bang in the middle of the restaurant. We each had a £5 Negroni, which was delicious and shared a plate of "cuddles" - deep fried dough balls with soft cheese and prosciutto. My friend had pasta with rabbit and I had tortellini in broth. Both were exceptional. We ordered a carafe of house red and white. Sarah looked after us really well and remembered me from before, which was nice to know. It felt sad knowing that the founder of this marvellous restaurant Russell Norman is no longer with us but we raised a glass to him with affection.
Bathroom stink worst than public toilets
The service has little experience. If you offer an Italian menu, the waiter must be able to take orders in Italian; otherwise, don't bother writing the menu in Italian if you expect the customer to translate it. The men restroom stinks so horrible that almost made me loose appetite. Possible that none of the managers can handle it? Does that show cleanliness in other places, such as the kitchen (which has a door next to the bathroom)? The food is adequate. The starter and the main course failed to impress. On our way out, hardly one said goodbye or even thanked us.
Service with a snarl
Sadly my twice yearly catch up at Brutto with a good friend and former colleague will be relocated after our most recent visit. Whilst the food was as expected, the same cannot be said for the service. Incredibly rude waitress who quite clearly wanted to be anywhere but serving us. We were made to feel like a huge inconvenience from start to finish. Constantly being told we had limited time, however having to wait 15 minutes before someone came over with a wine list, then having no plates when the shared food arrived. At the end of the meal we made it clear we didn’t want dessert and asked for a cocktail, then after a wait the waitress returned to see want we wanted for dessert… which we had already declined. After waiting for our cocktails, 10 minutes before our allotted time was up being aggressively told the table was needed back IMMEDIATELY. Never felt less welcome in a restaurant. Having always had nothing but praise for the place and recommending highly to all I shall now avoid and suggest others do the same. Classic case of a successful restaurant getting complacent and showing little care or courtesy to customers.
An evening in Italy
Booked my Birthday meal here Its always fully booked and you can only book 2 weeks in advance Its darkly lit with a lot of atmosphere The food tastes and feels authentic. Tried the anchovy with sough-dough, penne with tomato , beef strips and fig panna cotta with a carafe of house wine A lovely alternative evening
Wonderful birthday lunch
I had eaten here a couple of times before but my friend had never been. I knew she loved pasta and Negronis, so this was the obvious choice. We shared a plate of "cuddles"- deep fried savoury doughnuts, which come either prosciutto and soft cheese, which you stuff into the warm cuddles. My friend had penne in a vodka tomato sauce, which she loved and I had trofie in a cavolo nero and hazelnut pesto. The house Negronis are a bargain at £5 each. We had a lovely, leisurely meal. The Brutto team were very welcoming and friendly. Great value and excellent food.
London's Best Restaurants that are most frequently booked by customers of Brutto London
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Newbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answerWrong resy
I bought a resy for Tatiana By Kwami and when i unlocked seller lied it was for a different restaurant
Give the best answerSold reservation
What do I do with the reservation after I sell it? Do I need to notify the restaurant?
Give the best answerPaid $75 for name change that didn’t happen and cannot get anyone to reply
I paid $75 for a name change for a reservation. I bought last week that name change did not happen when I got to the restaurant they did not have my name. Luckily they took me anyway because I had the name on the reservation. AppointmentTrader owes me $75 and I can’t get anyone to reply, how do I claim my $75
Give the best answerPostpaid?
One of the reservations I put up for sale is notated “postpaid” whereas none of my others make any mention. What gives??
Give the best answer