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🤢 2/5 - No idea what they’re thinking
By 👻 @mbrouthers, 01/22/2023 3:00 am
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First let me say that I went to the original many years ago and remembered the food as brilliant, creative, and wonderfully tasty. I found the New York location similarly fabulous in regard to the food and service. So why only 2 stars and why would I never go back? Simple: even more important to me than the food and service is the experience. For this visit I went with my adult daughter, as we were visiting NY for the Holidays. First, we had reservations. When we arrived our table was not ready and we were asked to wait in a very crowded, loud, bar area. I asked how we’d be notified and was told “we’ll find you”. No buzzer, no text to phone. We’ll find you. As a result every time a hostess came through the area we were asked about our name. It was too loud to ask without ear to mouth contact. About 8 times this happened before it was us they were looking for. Ridiculous. Then we were walked through the massive building to our seat. Lovely location. However, I kept expecting the noise level to dissipate some. Nope. The music being played over the speakers was at disco level. I could not talk to my daughter. I could not talk to the server, instead pointing at items. We were next to a large party of 10. I know the name of the organizer of the group, Dave, because people at his table were literally SCREAMING his name. They weren’t doing it to be rude but to tell him how much they enjoyed to the food or drink, etc.. They had to scream to be heard over the music. So here’s the bottom line. Wear earplugs and don’t try to have any conversations with anyone. In this case, you’ll love the food and service. Otherwise, don’t go.
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