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- Dlx Marina Ste (King Twn 170sqm Duplex Sea View Jacuzzi Free Wifi)
- Deluxe Palm Suite (King Or Twin Bed 170sqm Sea View Duplex)
- Sky Palm Suite (King Or Twin Bed 170sqm Sea View Duplex Jacuzzi)
- Sky Marina Suite (High Flr 170sqm Duplex Sea Vw Jacuzzi Free Wifi)
- Panoramic Suite (King 225 Sqm Duplex Jacuzzi Free Wifi And Bfst)
- Club Suite (King Bed 330sqm Duplex Jacuzzi Free Brkfst Wifi Sea)
- Dlx 2 Bedrm Ste (King Twn 335sqm Duplex Sea View Jacuzzi Free)
- Burj 2 Bedrm Fam Ste (335sqm Duplex Kids Amenities And Brkfst)
- Burj 3 Bedrm Fam Ste (2king 2twin 670sqm Kids Amen Free Wifi)
- Diplomatic 3bedrm Ste (2king 2twin 670sqm Duplex Jacuzzi Free)
- Sky Palm Suite (King 170sqm Sea View Duplex Jacuzzi Hd Tv Hermes)
- Burj 2 Bedrm Fam Ste (335sqm Duplex. Brkfst Butler Srvce Hermes)
- Burj 3 Bedrm Fam Ste (2king 1twin 670sqm Free Wifi Brkfst Imac)
- Diplomatic 3bedrm Ste (2king 1twin 670sqm Duplex Jacuzzi Free)
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Burj Al Arab دبي Tripadvisor Reviews
Latest Reviews On Tripadvisor
16 Reviews
0 Replys |
A dream of a hotel!
It quickly became clear upon arrival that the hotel does everything to make the guest's stay a dream experience from start to finish. Whether at reception, in the restaurant, the butler service or at the pool, the staff are professional everywhere. As we had already asked in advance, it was clear that a deposit of 500 euros per guest per night would be required. Mineral water is provided in the suite free of charge upon arrival. An alcoholic drink (wine or, for example, cola with vodka) is also included. If you arrive before 3 p.m., we recommend packing an extra bag so that you can change in the spa for the beautifully landscaped outdoor pool. We did not regret the high cost of the hotel. Simply a dream stay with many unforgettable impressions.
Be the first to ReplyLove this place, always have, always will !
Returned to BAA after a break of several years - we had children and it’s not really a young children kind of place in my opinion. The place is almost as it was pre kids, a fantastic experience. So what’s changed ? There is no longer a personal connection with the staff who don’t remember your name and treat you as if they have just met you. There have been reductions in the number and size of toiletries etc and finally the technology in the room is very dated and badly needs upgrading - I could watch a rugby match on my phone but not in the room! Still love the place and plan to return again this year.
Be the first to ReplyAwesome despite age
The technology in the room did not always work but the facility, the staff, the food and the ambience were breathtaking
Be the first to ReplyDisappointed
I stayed in April to experience the only 7-star hotel in Dubai. The least we expected was luxury, exclusivity and personalized service. What a disappointment because the only thing special about it are the stars. From the moment you arrive at the reception the employee starts talking with zero empathy, ok we arrived and we arrived a little later than our time and we waited normally like in a 2 star hotel and we ended up going up there was a tour at the hotel “that one slight mess “I soon went downstairs and sat down, we went up to the room, nothing special (it was even time for maintenance, faded carpets, it didn't smell like anything special) The butler didn't know anything, he needed to talk to the manager, we went down to the pool, everything was ok. Restaurants are all ok, everything is normal. And I wanted to know more about the history of the hotel, they told me to take a tour, I wasn't going to take the tour because they have the courage to charge guests the amount of 145 aed, bizarre, considering I just wanted an ebook telling details of the hotel, they don't have it, more information on the tour 😡 Summary We were staying in a 7-star hotel but we received nothing, not even the minimum expected personalized attention, exclusivity, exceptional service. I do not recommend and will not return to this hotel again. Note: The window panes are super dirty.
Be the first to ReplyVacation for two 💞
Wonderful hotel, amazing service! Very responsive staff! All requests are fulfilled instantly! Room cleaning 3 times a day! 24/7 concierge for any questions! Priority boarding at all Jumeirah restaurants! Thank you so much for an amazing vacation! I'll be back again and again! I really had a blast with you!
Be the first to Reply“Best stay with my girlfriend”
I enjoyed the time I spent with my girlfriend Shigure Ui-chan. We stayed in the club duplex suite with ocean view for 7 days. It was well worth the 4.4 million won per night. Even though I was single for 47 years, spending time with my girlfriend was the best time that made me forget everything. The breakfast I had with Shigureui-chan was very impressive. When I fed it to Shigure Ui-chan, she smiled at me. It was a very happy moment.
Be the first to ReplySummary of my Stay in Burj Al-Arab
Every thing is just too great about this hotel! The only issue was that YouTube was not available on the main TV menu, but, the staff service was too great and they were very helpful, and didn't rest until the issue was solved! I really liked it!
Be the first to ReplyWhat an experience. Amazing....
Friends took us a few years ago for the afternoon tea, which was amazing and we made it our aim to have at least a night in this amazing hotel. On our recent trip to Duabi we treated ourselves to a night at Burj Al Arab. Upon arrival the staff could not do enough for us. Cold towels and they apologised for a lack of welcome drinks as it was Ramadan and the reception is classed as a public area. No problem at all. They told us our room was ready at 11am but then started to give us a few 'funny looks'. We had arrived a day late!!! Totally my fault. The reception staff worked really hard to sort this out and they agreed to give us a room for the night. We were so relieved as we had alreay paid. The staff also seemed genuinely happy for us. Amazing team at reception. The hotel itself is out of this world in terms of decor, views and oppolence. It's all gold, reds and deep blues. We had a standard suite which was huge. Over 2 floors. Massive bed, separate down stairs lounge, Hermes toiletries including full sizes of Hermes aftershave and perfume. Canapes and drinks delivered to your room between 5 and 7. We used the Beach Club at Al Naseem - Summersalt. Really nice with buggys to take you there and back. The pools at the Burj itself consist of a big familly pool and they were letting older kids use the hot tubs and infinity pool. I think this was mainly becasue the hotel was quiet. It was my birthday and they surpised me with an amazing meringue style cream cake! Really, really nice. We had pre dinner drinks at the Sky view bar. Really nice staff and very good cocktails. The bar is around 40 floors up and has amazing views. We are used to views being a bit hazy/dusty in Dubai, but in early April it was amazingly clear, with view of Burj Khalifa and the new Atlantis hotel. We only had one night here and the weather was hot but cloudy. Not many people were using the pools and the whole Jumierah complex seemed very quiet. This did mean that there wasn't much atmosphere and all of the outdoor designer beach shops were closed as was the large lobby restuarant. Bucket list ticked off. Stunning hotel and amazing staff.
Be the first to ReplyToo much exaggeration for little efficiency.
Without a doubt, staying at the Burj Al Arab is a peculiar experience. The view is spectacular, from the immense windows of the mezzanine rooms. But it's all an unnecessary exaggeration that doesn't make up for the amount paid. Evidently, the comfort is excellent, despite the decoration being in questionable taste. But it's still a lot of appearance and little real luxury. For example, check in was very long and tiring. A luxury hotel should offer more agile service. Valet service is also extremely slow.
Be the first to ReplyHigh quality comfort
The hotel is luxury, service is excellent. You get all you need and want. You don´t need to leave the hotel´s territory. There are a very comfortable beach, nice SPA, beautiful swimming pool. You can have a good room service and enjoy your stay in the room with amazing view.
Be the first to ReplyOne of the best hotels in the world
Burj Al Arab wanted to be the best hotel in the world and for me it is. The rooms, the service, this super specific interior design, the feeling when you come in. The smell, the people, the vibe. It’s amazing. The outdoor area is breathtaking. One of the most beautiful areas in whole Dubai. I will come everytime again.
Be the first to ReplyThe perfect place to stay and relax in the 7 🌟of world
After having toured the UAE for over a month, we decided to finish our trip with a week at the Burj Al Arab. After having passed security, you will be driving on a bridge up to the hotel, where you will be directly taken in charge by the valet and the front desk team. The outside and inside architecture is just amazing. The front desk team directly recognized that we were French and took the initiative to speak French with us. This was highly appreciated. We arrived early and our high floor panoramic suite was not ready. We were therefore invited to have some refreshment at the lobby’s restaurant. After some times, our Buttler arrived and invited us to follow him to our suite. The room is amazing: tremendous views, high ceilings, nice dining/living area, comfortable bathroom with jetted bathtub and a lot of Hermes amenities (full size parfum bottle for me and my husband, along with some other beauty amenities). The slippers available in the room were too small. We asked for bigger sizes. This was not a problem for our Buttler, who brought us new ones. We tried the hotel’s room service. The menu offered a large choice for everyone, even for me - vegetarian. The food was good and fresh. We loved the truffle pasta and truffle pizza. The arabic selection was amazing too. Each afternoon, our Buttler brought us small appetizers. These were the perfect start before enjoying one of the hotel’s restaurant. The beach/pool area is really nice. We enjoyed seeing the sunset while having a shisha and drinking a cocktail. Simple luxury with some music. So romantic… Breakfast is offered on the terrace. The buffet choice is not huge but it had some highlights for my husband: chocolate fountain, candy bar, aso. You can order a large variety of made to order dishes. The staff is at your service. As a guest of the Burj Al Arab, you have complimentary access to the wadi water parc, a few steps away from the hotel. Golf cart drivers drive you to the entrance, where you can directly enjoy water slides and more. A nice way to spend a day and have fun. Our Buttler organized us a hotel tour. We could visit the royal suite along with a small museum about the hotel and all the special events that happened there. A nice way to explore what the Burj Al Arab has to offer! We really had a nice stay. Friendly and dedicated staff, good food, relaxing getaways, aso. The only point that was a bit under our expectations was the mattress and the pillows (even though there are plenty of pillow choices). I have some neck/back problems and I am kind of problematic with that. Burj Al Arab exceeds in providing luxury without the boring things that might come along luxury: no stuffy behaviors. Guests feel simplicity while everything is well managed behind the scene. You really feel like home while being in one of the world’s most exclusive and amazing hotel. After having travelled in palaces around the world, we can definitely say that Burj Al Arab’s way of treating their guests is the height of luxury. We found our new home in Dubai and can’t wait to come back next time! Maybe after the planed works in 2023?
Be the first to ReplyBest stay ever
We heard a lot about Burj Al Arab and were extremely exited to stay at this wonderful property for 6 days last week (Sky Palm suite). After our stay I can finally understand why there is so much talk about Burj Al Arab. Everything was at a highest level possible - rooms were beautiful and super luxurious, spa was awesome, breakfast was unbelievable - however, what made our stay very memorable was its staff starting from our greeting / check in agent, morning / night butlers, restaurant staff (diner at three of its restaurants - Al Muntaha, Ristorante L' Olivo at Al Mahara, and SAL). Overall, we probably had the best experience ever and are not strangers to luxury hotels. Look forward to coming back soon!
Be the first to ReplySpa treatment fit for a king
Literally the best spa and amenities ever with a breaktaking view in the sauna, steam room and treatment rooms. The attention was amazing from the staff working in the amenities area. I chose to get a 90 signature massage and the service was amazing. I left relaxed and feeling amazing for the 16 hour flight home to the United States. I can’t wait to come back and get pampered more.
Be the first to ReplyBAD BAD BAD
This hotel is horrible there is dog poo in the floor and there is people peeing in the beach, the receptionist put his feet on his desk and was very inefficient and disrespectful. I hope it shuts down soon and quickly fire the staff called Kate
Be the first to ReplyTired hotel now
I’ve stayed the Burj four times over the years, it is now a tired hotel and is nothing special anymore. Dozens of cracked paving stones on the way to the pool, dirty external areas, restaurants closed down, service has slipped a lot. Lots of day trippers allowed. The place is really showing it’s age and now it’s chasing money so obviously. It’s lost it’s magic, just a very expensive hotel that’s living on past glory. It used to be special now it’s just average in a special building. Sad to see.
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