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😒 3/5 - A culture of poor customer service
By 👻 @HC, 05/01/2022 3:00 am
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The Canton Arms serves lovely food, however I am sad to say the staff are rude, unwelcoming and inattentive. I have persevered with this pub, given it’s my local but it’s SO bizarre that there seems to be a culture of terrible customer service. You feel like such an inconvenience - especially to the older members of staff and it’s odd that the younger members of staff are the same. Do they encourage such service? I’d love to be able to bring friends here, but to be honest, I wouldn’t risk the embarrassment incase they were rude to us. It’s interesting that there are many reviews saying the same.
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