For a 6:45 reservation (I arrived 6:44pm), we didn't - Charlie Bird New York - Buy Reservations
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🤮 1/5 - For a 6:45 reservation (I arrived 6:44pm), we didn't
By 👻 @Kevin D., 11/08/2022 3:00 am
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For a 6:45 reservation (I arrived 6:44pm), we didn't receive our entrees until 9:40 (I took photos of my watch)... and at that point we decided to take our food to go and request the check, for fear of a future delay. The portions for the pasta dishes were surprisingly small compared to the plate sizes, and the pasta came out lukewarm and short of al dente (edit: I almost forgot that my Cavatelli came out with a bug crawling in it, but after 1.5 hours I just squished it and carried on).The Hangar steak was served medium rare (which is fine, but probably not for others) without asking for how I wanted it cooked, and rather than the fingerling potatoes as advertised, I was served a plate with fries without an explanation an hour later for the shortage of potatoes. If I knew I would receive another platter of fries, I would have cancelled the dish or cancelled the fries we had finished over an hour prior. They also forgot about the Jimmy Nadello peppers we ordered for the table as an appetizer (table of 2), which arrived at 9:40 as well.Embarrassing service, slow and inadequate for all the tables seated nearby and the number of staff versus leftover patrons past 9pm. No updates from the servers on the wait from the kitchen, barely any attention to refilling of water or other needs. Most disappointing, the food was mediocre. More was expected after receiving quality selection on JetBlue Mint flights.I didn't mind the music or vibe (I enjoy Nas, Rick Ross, Lauryn Hill), but I can believe previous reviews that complain about the volume and genres. It was quite loud in the restroom, we didn't have a problem as we were sitting outside on the patio. I can agree with other review that the subway noises and air blowing up could be disturbing for those not from New York City.I will be uploading photos.
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