Complete lack of customer service and does not honor offers - Chotto Matte Singapore - Buy Reservations
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🤮 1/5 - Complete lack of customer service and does not honor offers
By 👻 @Karen C, 09/04/2016 3:00 am
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Visited this restaurant on a Sat, on the basis of a 1-for-1 set lunch promotion advertised on chope.com as "available every day". However upon arrival the restaurant informed that the promotion is only valid Mondays to Fridays and refused to offer us the promotion, despite us showing them the chope.com page with the clear statement. When we said we had already made the trip to their location and asked what they could do for us, they said there was nothing they could do at all. The attitude of the service staff was appalling, with zero focus on customer satisfaction. Suffice to say we will never ever return.
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