my family was in a predicament on Sunday 3/17/24. - Cosimo's Newburgh - Buy Reservations
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😍 5/5 - my family was in a predicament on Sunday 3/17/24.
By 👻 @Donna L., 03/19/2024 3:00 am
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we had a reservation at Fusion on Union for 14 people for my granddaughters baptism luncheon. when we arrived they LIED and said we canceled it. I pointed out how they crossed out my reservation in their book. The manager refused to take any accountability or even offer any apology. Incompetent and rude! They took a reservation for a larger party and cancelled ours Manager didn't care that we were all there. They made no effort at all. We made a call to Cosimos and explained our situation they were so sorry we went through that and told to come right over. They bent over backwards to accommodate our large party. Within minutes we were pleasantly seated. everyone was wonderful at the establishment. their food, as always, was excellent. I just want to thank all that made, what would have been a disastrous issue, a great addition to our very special day. If you're looking for great food, reasonable pricing, and pleasant staff, go to Cosimos. You won't be disappointed.
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