Terrible service - it's unfortunately no surprise this - Cranes Washington - Buy Reservations
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🤮 1/5 - Terrible service - it's unfortunately no surprise this
By 👻 @Amy P., 04/12/2024 3:00 am
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Terrible service - it's unfortunately no surprise this place lost their Michelin star. I was very impressed when I went years ago and very disappointed on my recent visit. The server seemed incredibly stressed and was unable to get anyone's food or drink orders going. We sat patiently at the bar for 30 mins before we were even given waters. By the time he came around, we weren't able to ask questions which was unfortunate since both my friend and I have food allergies and online it said the restaurant was able To accommodate them. He did not have a chance to recommend or describe dishes, we just felt like a total inconvenience and bad for coming. We put an initial order in and the food didn't come for 45 mins before the first course. No one checked on us and asked if we wanted a second drink. When we tried to get attention, it felt like the service was avoiding us and apologizing to others nearby. Multiple dishes were missed. My friend really enjoyed the house red blend wine on the happy hour menu (it's from Italy.) but neither of us was impressed by the food. Would not come back again unless they can really fix whatever issues they are experiencing.
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