Absolutely awful service. Avoid at all costs - Double Zero Boston - Buy Reservations
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🤮 1/5 - Absolutely awful service. Avoid at all costs
By 👻 @Tami T, 08/07/2021 3:00 am
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If I could give this place ZERO STARS, I would. The service was the worst I’ve ever experienced. Place was empty and it took 45 minutes to get drinks. App for ordering food didn’t work so again couldn’t get service or food. Our desserts never arrived and we had to ASK THAT THEY BE REMOVED FROM THE CHECK. Management acknowledged how awful the service was but did nothing to compensate us. BONUS: shared this review on Instagram with the chef behind the restaurant, Matthew Kenney. He told me someone from his team would be in touch. Weeks have passed and no follow up. BEST PART: someone from his team deleted my post about their lousy service. And when I pointed out as much, he just ignored me. Please don’t patronize this restaurant, your money is better off being spent anywhere else.
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