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Ducasse sur Seine Paris Tripadvisor Reviews
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25 Reviews
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A little disappointed
Food and wine pairing menu. Excessive quality/price ratio. The dishes are inconsistent, good starters but main dishes not up to par. Excellent desserts. as well as wines.
Be the first to ReplyNot worth the money...disappointing
We were very much looking forward to this dinner and cruise but were disappointed. We would not recommend, nor return. We had no problems with the staff, they were all attentive and polite. One young woman went out of her way to get a taxi to arrive at the water level when we left, which we appreciated. However, when I made the reservation I filled out one guest was gluten free, which was not acknowledged. When I asked for gluten free bread during service. they were unaware. They did come up with some very nice gf bread but it was a very long wait for it to reach our table. We had a 4 course dinner. All of the dishes were beautifully plated and presented but the majority of the food was very disappointing and flavorless to very subtly flavored, and definitely not worth the price. The tiny bites they served first were beautiful, but lacked any flavor. One was very very very subtle in taste, and the other had a faint taste of raw grass. Not a good start. The green pea variation, had a nice texture, but again, no flavor. Just a very faint taste of barely ripe raw peas. The caviar just added a tiny crunch, no flavor at all. The chilled langoustines, again, barely any flavor. Cookpot of white asparagus and morels was better, but still lacked real flavor, and at the bottom of the dish there was a watery liquid that was unpleasantly combined with the morels. The blue lobster dish was ok. The lobster was tasty, but the bisque was so slightly flavored it was disappointing. The vegetables were nicely cooked but again, barely had flavor.. Strawberries infused in a lightly spiced wine, marbled sorbet....was the best of the courses. The sorbet had a wonderful strong flavor, and the strawberries were tasty. At the end, the tiny bites were again flavorless, and the final tiny square had such a powerful taste of raw lime (?) it left a horrible taste in the mouth. So, to sum up, the only parts of the meal that were flavorful were the sorbet, the chunks of lobster, and the bread and butter. That's it. The rest was a beautiful plate of no flavor. It was unbelivable! Also, the ship never sailed because they said the Seine was too high. But other boats were sailing so I'm not sure why. Thankfully we did not spend extra on wine. Definitly would not recommend and I wish we had spent that money somewhere else.
Be the first to ReplyMixed
Excellent cuisine from appetizers to desserts. Less obvious service with waitress difficult to understand and not bringing the right dishes, to err is human. No offer of a second glass of wine for the second part of the meal. Additional slice of bread obtained with difficulty, which reflects a lack of monitoring of the tables. Finally, a very very shortened cruise route unlike the Bateaux Parisiens which continued to circulate.
Be the first to ReplyThe cruise falls through
Disappointed ! Having visited many starred restaurants, the meal was good but not extraordinary. The service...too fast (return to the dock requires...10:30 p.m. and meal finished) and unfortunately one of the waiters who did not speak French placed the plates before us without presenting them to us. We weren't able to do the full tour! Following a problem with the level of the Seine. Perhaps it would have been courteous to warn us. We were the ones who asked the question when we left the boat. Luckily Paris is beautiful, but this cruise was not worth what it cost us.
Be the first to ReplyRomantic Dinner
Very good experience, the food is quite good, I recommend it for a romantic dinner, of course it is the best for dinner crossing the Siquana river
Be the first to ReplyA feast for the eyes and taste buds, well done
Excellent time, both gustatory (5-step menu) and spectacular (panorama, interior design, welcome)... very friendly staff, attentive but without excess... All the guests loved it... Definitely worth doing again; 3 little tips: -improve the lighting on the tables, we can't see the details of the dishes, and it's a shame given the care taken in the preparations, -some servers, adorable by the way, are incomprehensible, but that should improve over time, -provide a small leaflet describing the views of monuments from the Seine, that would be a real plus! A big thank you to everyone for your welcome and your flexibility (children’s menu)...
Be the first to ReplySpend New Year's Eve here!
We booked Ducasse sur Seine for New Year's Eve and it's hard to imagine a better New Year's Eve experience. The dinner is first class - just located on a well equipped and quiet boat cruising on the Seine. The service is delightful and professional and the food is first class. Truly a memorable experience.
Be the first to ReplyDisappointment
Reservation for my son's 20th birthday. We looked for the valet but never found him. So we called the restaurant for 30 minutes without anyone picking up. The cruise could not take place due to the level of the Seine. The service was more than average, we had to ask for an aperitif. A glass of wine was spilled by the waiter but we paid for the bottle. Very very average service. The dishes are generally good and well presented. At dessert time the birthday candle was forgotten. For the cruise which did not take place we were offered to come back for a drink on the terrace but no compensation on the day... Disappointed
Be the first to ReplyOverall disappointed, overrated.
The service and the boat are very good. Too bad the boat doesn’t go to Notre Dame. Rather disappointed with the food, everything was cooked with vinegar (except dessert) and was very/too acidic. No balance in the lamb and its super acidic sauce. A very good point for the pâté en croute which was very good. Overall, I think it's overrated and you don't get what you pay for. We pay for the name but without the quality/demand behind it. It's a shame
Be the first to ReplyAn exceptional evening
Dream dinner at the dock, despite a cruise canceled due to the flooded Seine. A unique moment that we may not be able to relive in such flood circumstances, but on the other hand we will come back to repeat this cruise on a more lenient Seine and will once again enjoy the delicious and fantastic dinner due to the quality and beauty of the dishes as well as by the kindness, the availability of the staff, and the quality of the service on this magnificent restaurant boat. A big congratulations to the Chef and a big thank you to the Seine for being in flood that evening.
Be the first to ReplyVery good taste experience
I was there yesterday for my husband's birthday. Very good mastered cuisine (congratulations on the lobster, never before eaten so good!). Everything is homemade. Very good bread and nice wine list. The setting is magnificent and the staff very friendly and professional. What I appreciated much less was the boat's toilets, which were really unclassy compared to the setting. Above all, it’s so subdued that you can’t see what you’re eating. Very unfortunate not to be able to admire the presentation of the chef's dishes. For my part I found this destabilizing. Otherwise I can only advise, to have a great time
Be the first to ReplyTo recommend
For a birthday, we organized a lunch and it was a total success. The welcome on arrival was courteous and efficient. The table at the front of the boat allowed us to enjoy the view and both the service and the menu offered gave us complete satisfaction and at the end of the meal a chocolate surprise for this birthday.
Be the first to ReplyMagical dining experience on a beautiful boat :)
My husdand & I, along with another couple, enjoyed a magical dining experience on this beautiful boat with lovely ambience and excellent service. Highly recommend!
Be the first to ReplySolid experience for the price!
Excellent service from start to finish. Food was to the level expected. The battery powered boat was fantastic. After the main course we went upstairs to enjoy the final segment and nearly the whole return trip and had the deck to ourselves due to the cold weather.
Be the first to ReplyProfessional and refined
I can't fault this experience, which happened last night. From the time we stepped on board, we were looked after with meticulous attentiveness. Everyone was obviously well trained and very professional. They catered to every of our needs. The food was of a very high quality and the wine list was very good (we are in France after all!). It was a bit too cold to go outside to take pictures but because we were surrounded by windows, we were basked in the night view of Paris and it was mesmerising. It was a farewell dinner for us to mark the end of our holiday in France and I can't think of anything better than to celebrate it like this in style. Thank you for everyone who looked after us. Vous étés incroyables !!!
Be the first to ReplyWorld class dinner cruise
The most beautiful and amazing dinner cruise of my life. This was the highlight of our trip. From the moment we stepped on this was an incredible experience. We did the 5 course meal and it was perfection. Highly recommend to everyone. The electric engine was quiet and no smell of diesel made for complete enjoyment when outside checking out the scenery. Thank you to the staff and apologies for the confusion at the end.
Be the first to ReplyPoor poor service
Firstly booked last year for the 1st august for our 21 wedding anniversary, week before they just email to cancel it, we opt for the day before, when we arrive the waitress refused just basic water and makes us buy €10 bottles, the canapés but down and no explanation of what they are given, the next courses followed and all just dumped down, not told what we had, no serviette given until we asked, the food nice but service shocking for ducasse and we have eaten at the Eiffel Tower when Monsieur ducasse had is restaurant so expected the same service at €400 for 2
Be the first to ReplyDreadful experience on evening dinner cruise 16/7/22
Reducing prices to a reasonable level, needs to be done. €846 for four people. Providing food that is edible (not raw). Making the staff attend a course for good manners, and etiquette. Lecherous young male staff, should be spoken to regarding their behaviour. Evening made uncomfortable, due to this. Waitress pretending not to understand what a basic latte is, is unacceptable. All in all a dreadful experience, we would never repeat. Avoid at all costs. We feel so strongly about this, we had to post this review asap having never felt compelled to previously write regarding anywhere else.
Be the first to ReplyVery nice dinner on the Seine
This was the nicest boat cruise dinner we've ever done. The boat itself is impressive -- quiet, smooth, stylish, full enough of people but not crowded. The service was solid, though not flawless. The food was excellent, but of course not the equivalent of what you'd find at a Michelin starred restaurant on land. Adjust your expectations to that and decide whether the price is worth it to you or not. We did not go for the top menu choice, but upgraded from the basic and got a wine pairing (that, again, as I recall was not the top one but just below that) that was very thoughtfully designed.
Be the first to ReplyVery Poor Experience
We asked our concierge to book us on the Yachts de Paris Don Juan II, but he said it was booked. We had greatly enjoyed that ship in the past. He told us that the Ducasse sur Seine was just as good, if not better. He was so very wrong. The greeting was friendly enough, but the good feeling ended there. Our table, was in the middle, not by the window (we had booked way in advance so I was surprised). We were seated and that's when the lack of service became apparent. We sat and sat and sat. No water, no hello, no drinks...we just sat for quite a while watching others get served. After we got water, were waited again... first for drinks... then for bread... then for our food...the service staff seemed very overwhelmed. When the food finally started coming out, it was , well... not great. Overcooked, undercooked, not very tasty... while I didn't expect a gastronomic feast on a river cruise, for this price, I did expect it to be at least somewhat adequate. It was not. We have been on this cruise several times (Yachts de Paris) and enjoyed it immensely. We wanted to share the experience with our family members who had not been there before. I was greatly Disappointed. I cannot recommend this cruise at all.
Be the first to ReplyDe La Crasse Sur Seine
A Parisian Native living in the USA for the past decades, I was very happy to hear that finally a Chef had decided to offer a gastronomy experience on the fame Parisian “bateaux mouche”: when I was living in Paris, I had never done that myself, but I had heard countless stories from out-of-town friends who had paid a high price ticket to noe of those companies to only be served some awful cafeteria/ buffet food as in a truck stop while trying to enjoy the City of lights by night. I thought that with this Ducasee brand, the food would be finally worth the premium and decided to give a chance with a group of friends to this classic tourist experience, hoping that the Ducasse name and the higher price would guarantee a minimum level of food quality and service…(I have dined at Ducasse several times in Paris, at Le Meurice and in Monaco as well as at many 3 Michelin star restaurants around the world and has some reasonable and informed expectation). At arrival, we were greeted nicely by a competent maître D’ would sat us at a good table by the window. However, a corporate group of 50+ guests (some L’Oreal Group thing) suddenly showed up and the room immediately became loud and unexclusive like a train station, the staff now overwhelmed… It took 20 mn to get two bottles of water as well as ice. Our waitress was so untrained and unprofessional that she didn’t check back on us before another 10 mn. I had to go talk to the Maitre D’ to ask for a decent service and a better waitress, at least for drinks…. Another waitress showed up, rude and vulgar this time, with a really broken English and an accent a la "Tenardier", my Americans friends couldn’t understand a word of the menu description that she felt necessary to butcher up anyway.Another 10 mn before the bread basket waiter circled us twice, serving tables next to ours but missing us every time. The first appetizer arrived at our table almost after the two corporate tables got their entrees…The Maitre D’ finally took matters in his own hands to take care of our table after realizing how terrible service was for us and other small tables… The dishes were unimpressive, most of them quite blend and certainly not Ducasse grade. The magic of the night and Paris soon overcame this dinner to be quickly forgotten. To Alain Ducasse Group management, please either get this operation back to an acceptable standard (I am not really interested in hearing all excuses or reasons about shortage of good staff in Hospitality or whatever French culture B.S., you are charging that same high price so just deliver…) or just remove the name from this boat wreck…It is a disgrace to the talent, legacy and brand equity built by Alain Ducasse and his team to have this boat operating under his brand. The $ 200 per person (not including alcohol/ drinks and service) for what was delivered both in food and service are outrageous, even by “bateaux-mouche” / tourist trap standards. I also don’t think that it’s fair to impose without any sort of advanced notice or alternate option to individual tables like ours the presence and consequences of a 50+ guests corporate event in the same section of the boat: we noticed at some point that we had all been packed in the back of the boat whereas the bow of the ship was entirely empty and quiet and could have accommodated the big group…this corporate event would and should have been hosted in a much more efficient way for everyone in a different section , thus would have preserved the quality and level of service that individual parties would expect from “Ducasse sur Seine”. All in all, a waste of a good name and OUR dollars and loyalty, even if beautiful Paris sur Seine saved the face of this pathetic experience.
Be the first to ReplyHORRIBLE!! DISAPPOINTING!! SAVE YOUR MONEY!! DO NOT GO!!
Terrible experience. We went for our 25th wedding anniversary expecting a special and unique experience - it was the opposite of this. From the start, the service was extremely rude and unpleasant - serving the smallest glasses of Champagne upon welcome, they had no idea how to pour a glass of Champagne and were extremely undertrained for this level of event. Not to mention their uniform was dirty, old and their attitude and professionalism was extremely disappointing. The napkins were dirty and had been used prior to us. The food was extremely disappointing and not at all what they show on social media. The paring wine menu was also a disaster - they brought the wrong wines, served the smallest glasses of wine, and again, service was HORRIBLE and rushed. Our waitress was extremely rude and unpleasant, and refused to bring me my dessert wine because I had apparently ordered an extra wine, but this never happened. It is extremely overpriced for what it was, and we will definitely NOT recommend this to anyone. What a shame. Finally, they do not bother to tell you what you are seeing on the boat, so we had to guess most of the buildings. HORRIBLE, HORRIBLE, HORRIBLE.
Be the first to ReplyBest experience in Paris. One of the best meals of our lives. Perfect !
From check in to off board every detail was amazing. Just perfect. Service outstanding. Food awesome. Wines were excellent and paired perfectly. Environment was taken care in all details. We had one of the best meals of out lives. Worth each euro.
Be the first to ReplyA total scam! Buyer beware!
We booked and PRE-PAID (over 300 Euros) this dinner cruise 3 months in advance for Valentine's Day evening (2022). Even though we had printed our valid paid tickets and were ready for the event, we were notified hours before we would have to pay double the price immediately for our original tickets to be honored. There are MANY other dinner cruise operators that we have used before with no trouble and had a fabulous experience. It was our mistake to change and try this option. They are not a reputable business to deal with.
Be the first to ReplyVery disappointed!
Booked this dinner cruise 3 months prior to our 35th wedding anniversary on February 14th. Four hours prior to the cruise I received a phone call cancelling the reservation unless we paid an additional €175 per person on top of the €190 per person we had already paid. Classic “bait and switch”. Reputation in cuisine may be first class but not much can be said for their reputation in honesty!
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