Awful sewage smell at very expensive ESTIMAR MADRID - Estimar Madrid - Buy Reservations
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😒 3/5 - Awful sewage smell at very expensive ESTIMAR MADRID
By 👻 @Relax11862677817, 01/27/2024 3:00 am
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REALLY AWFUL experience. Booked via THE FORK, we were assigned a table and there was an awful smell coming from the toilets. Spoke to the manager to change table. We were told that if we did not like it we were free to leave..... After we were told that Rafa, the owner, had been informed about the toilet smell and nothing had been done. They have had several complaints about sewage smell at the restaurant and they just could not be bothered. It was my third time at Estimar. I think food is totally overrated and staff a bit arrogant. Bad relationship quality / price and total disrespect to their customers. How can you sell a table next to a smelly toilet in a top tier restaurant? Needless to say we left and ended up going to a restaurant near where we had a wonderful and very pleasant dinner.
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