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Latest Reviews On Tripadvisor
6 Reviews
0 Replys |
The Standard by Which Travel Should be Judged
From the front desk to the 1am delivery of a thermometer to test whether my slight fever would let me board my flight, the thoughtful service and travel support reminded me of a bygone Era of personal service and consideration for a traveler with a full agenda. Very grateful and very likely to forego my loyalty points elsewhere and stay at the Sao Paolo Fasano whenever I'm in this town.
Be the first to ReplyThe Best in São Paulo
The hotel is amazing but no surprise there after all this is The Fasano. I want to though, praise the professionals we encountered there, and although I will miss a few names (and misspelled for sure) I want to recognize: Allison at check in, Jean at the door, bellman at check in (I had his name but forgot - sorry), maids who left our room always impeccably well done, bellman at check out, restaurant personnel at Fasano - what a perfect service (attentive but not overly done). Most importantly, the area is super safe and beautiful - there is nowhere else to stay in São Paulo other than Fasano. Thank you all.
Be the first to ReplyPretty consistent
this was our third stay at the Fasano. Location is great and overall the hotel is one of the few top end hotels in the city. I stayed here for the first time about 3 years ago and twice recently. The rooms - while nice - need a bit of refreshing. Starting to look a bit tired. Staff is professional and the room service menu is quite good. Breakfast is also great. The only thing is that the hotel does not exude a warm welcoming feeling. Feels very business like/corporate. It's our second choice in SP.
Be the first to ReplyAmazing stay
Impeccable hotel room, food and service. Staff very friendly, going above and beyond on a number of occasions. Modern facilities, great location, luxury experience, amazing bathrooms, gym, pool, restaurant and supportThank you very much!
Be the first to Reply5-star-hotel as it should be
Very good impression by the central location, rooms, respective views and space, overall cleanness and friendliness of the english-speaking staff.
Nice pool-area on the higher floors with sauna and very private atmosphere.
Fantastic was the restaurant on the 1st floor, highly recommended!
Very comfortable lobby and respective lobby-bar.
Oh I miss Emiliano
Oh I miss Emiliano
Arrived at 1505 at the much-needed-to-be-updated Fasano in São Paulo when I was told that the room was not ready. Checking as per the reservation at 1500.
The lady offered me to wait at the lobby and whether I wanted a cupons coffee.
23 minutes later the coffee arrived - cold.
Shortly after that I learned that the room would only be ready bu 1600.
Completely outrageous given the extorsivo rates this more than oldfashioned and outdated hotel charges.
Oh I miss Emiliano.