Awful service, they wanted us to leave the moment we got there - Felix New York - Buy Reservations
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🤮 1/5 - Awful service, they wanted us to leave the moment we got there
By 👻 @Jules, 09/19/2022 3:00 am
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The music and vibe of the restaurant has the potential for it to be great. However, it was such an awful experience with the wait staff that I would never go back. After a few minutes of getting seated, the waiter asked for our order which we asked for a glass of rose and plate of fries. The waiter yelled at us saying we can't order appetizers and we have to order only mains because they have 400 people coming that day. I said we were planning to order mains just wanted to start with an appetizer and needed a few more minutes to look at the menu. He kept yelling at us and left while yelling. Then the hostess came by and said if we weren't eating then we would have to move to the bar. We never said we weren't going to order a main dish, we just asked for an appetizer in addition to mains. This was fully made up and the first of many times they tried to get us to leave. Then finally the waiter came back over to order. I had to reorder the wine since he clearly wasn't listening to us the first time, and just yelling at us. Then after 45 minutes, they made us move tables to accommodate another group. Then they gave us the check without us asking if we wanted anything else (dessert, another drink). I put my card down and was drinking my wine when the waiter came back over to yell at us for not paying yet since they have many people waiting. My card was there waiting for him to charge it and he was just yelling at us for absolutely no reason. We paid and were sitting finishing our drinks for about 10 more minutes. We had been at the restaurant less than an hour and a half. Another hostess came by and told us they have so many people waiting and we paid so long ago and that we had to leave. I told her we had been there less than an hour and a half and just needed a few more minutes to finish drinks. She, like all the other waiters we interacted with, did not listen to a word I was saying and continued to say how many people were waiting for that table. Awful experience for what was supposed to be a nice Sunday brunch. On top of everything that happened, they require all tables of any size to tip 20%. Probably because people would tip so poor if they didn't include this. Even though the place is apparently an historic place to go to, I wouldn't choose to go back to a place where they wanted you to leave from the moment you got there.
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