It is the day after my visit here, so I am confident that - Four Seasons Hotel Los Angeles At Beverly Hills - Trade Reservations
Save up to 30% at Four Seasons Hotel Los Angeles At Beverly Hills!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Superior Room
- Superior Balcony King (Floor 2 11 Free Wifi Full Marble Bathroom)
- Premier Balcony Room King (City Vw Free Wifi Full Marble Bathroom)
- Any Deluxe Room
- Deluxe Balcony Room King (City Or Garden Vw Step Out Balcony Full)
- Deluxe Balcony Room 2 Twin (City Or Garden Vw Step Out Balcony)
- Any Standard Room
- Wellness Room King Overlooking Hotel Front Or Garden View With
- Any Suite
- Studio Suite King (Floor 2 15 Free Wifi Step Out Balcony Large)
- Wellness Studio Suite King (Floor 4th Free Wifi Step Out Balcony)
- Hollywood Suite King (2 15flr Free Wifi.630 Sqft 3 Days Cancel Or)
- California Suite King (Floor 2 15 Free Wifi 3 Days Cancel Or 1)
- Wellness Ste King (Separate Living Rm Free Wifi 3 Days Cancel)
- One Bedroom Suite King 860 Sqft (Free Wifi 3 Days Cancel Prior To)
- Doheny Suite King Bed (Floor 11 16. 880 Sqft 3 Days Cancel Prior)
- Grand Doheny Suite King (Flr 12 14 15 Free Wifi 3 Days Cancel)
- Any Accessible Room
- Superior Accessible Balcony Room King (Flr 2 11 Full Marble)
- Deluxe Accssbl Balcony 2 Twin (Premium Wifi Full Marble Bathroom)
- Deluxe Accessible Balcny 2 Twn Roll In Shower Step Out Balcony ()
- Superior Accessible Balcny Kng (Flr 2 11 Roll In Shower Full)
- Any Premium Room
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Los Angeles's Best Hotels that are most frequently booked by customers of Four Seasons Hotel Los Angeles At Beverly Hills
🤮 1/5 - It is the day after my visit here, so I am confident that
By 👻 @Sydney E., 06/19/2022 3:00 am
|
It is the day after my visit here, so I am confident that my rating is accurate and not based off my emotions. I have always been the biggest fan of the Four Seasons. I save up money to come and enjoy the spa on special occasions. It has always been one of my favorite splurges to treat myself here . Every time I have visited either Westlake or Beverly Hills, we enjoy our services and then head to the pool to relax, and grab lunch.I requested the day off work on Saturday (6/18/22) to celebrate my birthday with a spa day and deep tissue massage. Our reservations were both at 12:15.The massage was great per usual. After the services, we headed to the pool to grab some lunch and lay out. We received fresh towels and laid down. A few minutes later, a woman approached us and said that the pool is open to hotel guests only on the weekends and that we had to leave. I was completely taken back by this because nobody had informed me of this policy when I made the reservation over the phone or even when I had checked in that morning. I explained to her that I was unaware of this and that nobody had informed me. She rolled her eyes and basically told us to get out. She was standing there over us waiting for us to leave. I felt embarrassed , intimidated and humiliated by the whole situation. I was speaking politely and calm and she was extremely rude and unprofessional in her demeanor and attitude. She had no intention of resolving the situation or accommodating us in any way for the lack of communication on THEIR behalf. If I would have known that spa guests could not use the pool, I would have happily made reservations elsewhere and re-booked the Four Seasons on a week day. I was totally in the dark about this at the time of booking and the time of checking in. All we wanted to do was grab some lunch and lay out by the pool for a couple hours. We both drove very far for this day. As we were checking out and leaving the same woman tells my friend "I'm sorry you couldn't stay, I might have let you if it weren't for the attitude". So this woman had already made a scene for us to leave, then had the audacity to say she might have let us stay? It made no sense. I'm pretty sure she called security as well because she answered the phone and said "everything is good up here, we don't need you anymore". We weren't rude to any extent, we felt we were treated unfairly and discriminated against at a place that I used to love and come all the time. I work in the service industry at a restaurant who works with concierges at the Four Seasons. It is truly unbelievable to be treated in such a rude, demeaning, and derogatory way. I spend every day taking care of guests and their needs, correcting issues when we are in the wrong, and resolving conflicts. I make sure the guests always leave happy. It's a shame the management team here isn't trained to do so. I'll make sure to make all of my friends, family, and colleagues are aware of this for the future.
0 Replys
0 Comments |
Be the first to Reply |