Good hotel, but needs updates and refurbishment to be great - Four Seasons Resort Bora Bora - Trade Reservations
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Ranked #4 in Motu Tehotu's Best Hotels.
🙂 4/5 - Good hotel, but needs updates and refurbishment to be great
By 👻 @krilovich, 02/24/2024 3:00 am
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Stayed at FS Bora Bora in an overwater mountain view bungalow in February 2024 Here are my pros and cons Pros: Resort is beautiful and well maintained Warm crystal clear water you can spend the entire day snorkeling in Fish always visible in the lagoon and underwater bungalow Staff is very friendly, chill, and accomodating Very nice pool area and bar menu. Sunscreen and aloe are provided. You can call for a ride for a golf cart at anytime to take you anywhere in the resort Cons: Pillow are uncomfortable and way too soft. There is a “pillow menu” but it's all the same. Both me and my husband woke up with neck pain every single morning. They need to add more firm pillow options. The smell is the room is really bad, I'm not quite sure what it is, either humidity, pesticide, or mildew. Either way it is unacceptable for such a high end luxury hotel to have rooms smelling this way. The food is very average and bland for how expansive it is. The options are lacking. Both me and my husband got food poisoning and it ruined the second half of our vacation, we couldnt believe something like this could happen at a four seasons resort. We never left the resort so it could have only happened there. Not sure if it is because of the flies or birds that often jump onto the tables and pick at people's left overs. Very limited mini fridge options and no snacks in the room. We have been to many hotels and there is always something. Forced to order room service which comes with a 30$ delivery fee every time. The wait for golf carts is sometimes over 10-15 minutes The main island taxi only goes once per day, giving you only 2ish hours there, and costs 50$ per person round trip. Should be free and go more frequently. You are a luxury resort, some things need to be a given. It's almost like they don't want you going to experience the main island so you only spend money in the resort. My husband almost tripped many times on the walkway from the room to the resort. There are many uneven protruding boards and some which almost give way. This absolutely has to be fixed The included breakfast buffet is a one time meal, unlike at other resorts. For example I can't come over to get a cappuccino before my breakfast and then have breakfast afterwards.. they give you a “cheque” you have to sign as proof you came and then no more breakfast for you! Water pressure of the shower is very weak. The rooms themselves are somewhat tired feeling, could use an update It's 40 degrees all day and none of the restaurants or reception has air conditioning. The website doesn't mention that the walk to the restaurants From the rooms is 20 mins. I think overall, the Resort needs some refubrishment and TLC, we still enjoyed most of our vacation, but several factors stopped us from loving it
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