I called on Saturday night, 2/26/22 to attend to grab a - Frenchie Covent Garden London - Buy Reservations
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🤮 1/5 - I called on Saturday night, 2/26/22 to attend to grab a
By 👻 @Nicole M., 03/11/2022 3:00 am
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I called on Saturday night, 2/26/22 to attend to grab a drink and I was told they were still open and when I went to your restaurant the front desk guy called the manager and he asked me "are You okay" in a hasty manner. Then I said "excuse me" and he said again "are you okay" now in a very rude way. Funny thing is I was there a few nights before as I was staying at the Strand visiting for work from NY. Whoever that manager was working at your establishment on Saturday was very rude and racist- the way he looked at me dead in my eyes with no background knowledge of whether I called or not or if I was given the correct information for open hours, he looked at me with disgust, the first night I had a great time actually when I visited the bar. Asking me if I was okay is such manner when all I did was called before coming to your restaurant is beyond humiliating. I went next door instead. How can someone work in customer service and yet be so rude? Very disappointed as I read about the restaurant and put it on my list to visit as I was staying close by. But aside from disappointment, this is not what a top rated restaurant's service should be like. Instead of feeling welcoming I was not. I would not go back to your restaurant and I will never recommend it.
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