AppointmentTrader FAQ - Grand Hotel Karel V Utrecht - Trade Reservations
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Grand Hotel Karel V Utrecht Reviews from The Last Year
Super nice in the center
Everything is great! Already the reception, then the room in the annex, very comfortable, clean spacious. The convenient central location for visiting the city and the enchanting setting. I loved !!! Prices are fair We tried the restaurant, like the hotel, it was perfect and even the chef spoke French!! Nice, adorable waiter The only downside is only for breakfast not enough choice in pastries or cakes...because we don't eat eggs, bacon etc. Free parking !! I highly recommend
Unfortunately you won't find the 5th star...
Perfect location in beautiful Utrecht. Comfortable parking for 25 euros right next to the hotel. The inner courtyard is very well maintained. But check-in was difficult. We booked a room through the hotel website. When we arrived we were forced to pay an upgrade of 40 euros because we had apparently booked a room where we were not allowed to stay with a dog. Unfortunately there is no option to select the category on the website. An additional 40 euros for the dog. A bit overpriced, but you accept that. At least there was a pillow and bowls. The rooms were very spacious but not very comfortable. Stained canopy over the bed. Unfortunately you look in vain for the 5th star...
A truly exceptional experience that embodies passion and excellence.
A wonderful stay at this superb 5 Star hotel in the heart of the beautiful city of Utrecht. The wonderful Koen van der Berg and the team are the epitome of excellent customer services and high standards. This is my 4th visit and it won’t be my last. From the well appointed rooms and beautiful grounds to the excellent facilities, this has to be one of my favourite hotels. The Michelin Star Karel 5 Restaurant is simply sublime and an experience not to be missed. A culinary masterpiece awaits that scintillates the tastebuds and reveals delightful experiences in every bite. Chef Leon & his team bring theatre to the table. The passion and knowledge of the team ensures diners are captivated from the start of the performance. The star of the show is the ingredients and how they have been elevated into works of art and brought to life with classic, delicate finishes. I enjoyed every dish that was served on the meat & fish free set menu. Each one championing to be my favourite, only to push me into a quandary to decide which was the most memorable. A truly exceptional experience that embodies passion and excellence.
High tea Karel V Utrecht
Had a high tea at Karel V, expectations were high for this 5 star location. Beforehand we got a bowl of lobster soup (bisque to speak in their French terms). I think it's daring at a high tea, you don't ask if you like this. The soup was cold and awkward to eat from a large bowl with a teaspoon. As for the scones, they were so mini, flat and hard, and the accompanying cream and jam was strangely enough for 40 instead of 4 scones. Crab salad sandwich didn't look good and was soggy. Salmon sandwich was fine. As for the sweet part; We couldn't write home about that either. I get it all better at a bakery, there was one so sweet that it was simply impossible to eat. Much of the rest of the sweet was left behind. And all under the guise of more luxurious snacks. Well, forget about the luxury and dare to ask €49.00 for it. SCANDALOUS!! Far above the price of other (and better) high teas we have had. This was once but never again.
Pearl with spots
There are 5-star rooms here, but only as rooms or suites in the main building. The standard drops significantly in the "Romanesque wing". This part of the building with around 16 rooms ("luxurious double/twin rooms") is in the first row by the small park in the inner courtyard. It's hard to believe that the room is 33 square meters (rooms 150 ff), it looks smaller. The special thing is that you have a complete view of the rooms from the garden. If that bothers you or you're not an exhibitionist, you can close the curtains: but no more views! Because of my complaint about this, I received a free upgrade to the first floor (rooms 250 ff). This room has a half-floor in the pointed roof. Consequence: The base level with bed etc. is reduced from around 33 square meters to less than 18 square meters. Upstairs there is a small sofa, table, chair and a second TV. The way up is via a steep staircase (measured at 43°). This construction does not make the room spacious, but rather "built in". (Note: What is the point of the second TV? Are a western and a romantic film playing in loud competition?) It is difficult to get a view because there is only one narrow row of windows at waist height. A single folding window at a height of around 220cm can only be opened 5cm because of the internal blind. Breakfast It would not really be worth mentioning if it weren't for the completely cold and therefore almost tasteless fruit salad. For a cheese country like the Netherlands, the quality of the cheese platter and sausage on offer is a complete disgrace. The fatty farmed salmon does not exactly deserve 5 stars either, all in all unworthy of such a hotel. I have had breakfasts that were more than twice as good in many 3-star hotels for half the price. Or he should take a look at what breakfast looks like in the Oriental (BKK) or the Peninsula (HKK). Is there anything good? Yes. Everything is very well furnished, in a modern, well-kept condition. The location of the hotel is ideal. You are right on the canal or in the city center. The staff throughout the hotel are also competent and friendly. Restaurant You have to differentiate between the bistro and the actual restaurant, also the breakfast room. Bistro: Except for 4-5 tables in the middle, you sit at small tables lined up along the long wall. If the place is fully booked, it is so full and loud that communication requires some effort. 3 course menu (47€) or a la carte for a few euros more. The selection is manageable, 3 starters (16€), 3 main courses (27€), 3 desserts (12€) The quality is very modest. 3 examples: Starter, scallops with vegetables?? You find a tablespoon full of vegetables that are quite indefinable in terms of taste and not scallops, but perhaps half a scallop, cut up by the chef into about 10 tiny pea-sized pieces. Main course, duck breast. Actually, every amateur cook knows that after searing the roast, you put it in the oven for about 30 minutes at 80°C, then the breast becomes tender and pink, which the chef obviously did not do, because I got raw, tough meat. Dessert. Ice cream coupe Dame blanche. Most people will probably know what that is. You are served a small scoop of ice cream the size of a golf ball with a chocolate coating. One bite = 12 euros In summer, have a coffee or tea in the courtyard on the terrace Drinking a glass of wine is certainly an alternative.
First class experience
Beautiful hotel, conveniently located in walking distance of Hoog Catharijnen. Very attentive and welcoming staff, gorgeous bedrooms with comfortable beds. The rooms have complimentary bathrobes and slippers. Breakfast is first class and the dining area is stunning as is the rest of the building. There’s a small pool with a whirlpool and sauna. Everything is clean. There are plenty of towels and shampoo and shower gel available. We stayed for two nights/three days with 5 adults ranging from 20-56 year old.
Wonderful hotel in a beautiful location
What a wonderful hotel in the middle of Utrecht in beautiful surroundings. The staff is very service-oriented and does their best to please you. Beds are excellent and the hotel is spotless throughout.
Elegant and relaxing hotel in a fabulous location
This is a beautiful hotel in a super location. Canal at the front, and straight into the old town at the back, everything about the Karel V is perfect. Pristine interiors, wonderfully restored from its previous lives as a hospital and monastery, it oozes elegance and luxury. The breakfast in the newly refurbished dining room is a real highlight, and all the staff were so friendly and helpful. I came here for business but will return with my family! A very special place.
A gem in the old town
We stayed at the Karol V for 4 nights and we were very impressed with the location, staff and general quality of the hotel. It was easy to find and parking is available. Our room was in the new Roman wing and was light, airy, quiet and very comfortable. We had drinks in the beautiful gardens and dinner in the Bistro, both delightful. The location is perfect for exploring the old town on foot and we didn’t need the car at all. We visited Amsterdam for the day by train which was interesting but very busy. We were glad to return to the tranquility of the Karol V and Utrecht.
Couldn’t get dinner
Overall a nice hotel good location but yesterday we tried to have dinner in the Bistro at 6.30. It was empty but we were told it was fully booked. We went into town and had a pleasant meal by the canal. We came back at 7,45. There were four tables being served outside and it was empty inside. How bizarre. Strange that a 5 star hotel doesn’t want to sell food
Utrecht's Best Hotels that are most frequently booked by customers of Grand Hotel Karel V Utrecht
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Payout limits? Have 1k…
Am confused about the payout restrictions. Have nearly $1k sitting, wanted to withdraw some and am surprised to see I can only withdraw $50. If i have to do this everyday I’ll end up paying over $90 in fees just for withdrawing via ACH which doesn’t make much sense to me. Have opened a ticket regarding this, but any input or advice would be appreciated
Give the best answerIs Appointment Trader Doomed?
Looks like New York passed a bill making it illegal to sell a reservation without the permission of the restaurant. Is this the end of appointment trader?
https://ny.eater.com/2024/6/7/24173621/restaurant-reservation-anti-piracy-act-bill-passes-new-york
Deposit account refund to credit card
How do I cancel my deposit account and have the balance refunded to my credit card?
Give the best answerHow to delete listing?
Hi I uploaded a reservation but no one has taken it. I would like to delete the listing so that I don’t get charged the no show reservation fee. And also delete the listing how can I do that?
Give the best answerAny seller support?
Has anyone found a way to get a question answered? From what I can tell there is no way to get in touch with anyone that works at/for AT. Other than the occasional admin posting a consultation offer here and there they are non existent. A lot of people have the same issue I have where we cannot cash out earnings. I cannot get my warning medal removed even though I am under the threshold. Sad to say but seems like AT is holding up everyone’s funds currently. Very scary and makes me wonder….Please reply if you read this admins and can help. Tried every way possible to get in touch
Give the best answerWhat happens if someone changes or shows up for their reservation after I buy it?
As the title says. I bought a reservation but what’s to stop someone from just showing up for it anyway? I’m doing the name change service but it’s still under their email/phone, right?
Give the best answerBOT suggestions
Seems like its impossible now to grab anything with restaurents booked within seconds. Any good bot suggestions?
How long to get verified for payouts?
How long does it take to get verified for payouts? Submitted my info on Monday and still nothing
Give the best answerRestaurant Bought/Canceled Their Own Reservation
I accepted a bid for a popular restaurant in Los Angeles only to receive a phone call shortly thereafter informing me that the reservation had been canceled due to it being listed on AT. I of course need to subsequently cancel the reservation on AT but get this warning that my status will be negatively affected for doing so. I've reached out to customer support about this several times with no response, not sure what to do in this station. Hoping someone can advise.
Give the best answerWaiting on a transfer for tonight’s reservation
I’m waiting on a transfer request to be completed. But the reservation is for tonight. Can I still use the reservation if it’s not in my name.
Give the best answerPayout
I need to be paid for the two reservations I sold as a new user before I do more work to get and sell reservations only to not be paid. Can someone get back to me so I can get my funds. I don't understand the error message about the percentage. PLEASE HELP!
Give the best answerQuestion about postpaid listings for prepaid bookings
I have a prepaid reservation, but I'm allowed to transfer that reservation to others for a price that I set (up to the total price I paid).
For selling POSTPAID reservations, do I charge the buyer the full amount of the reservation when transferring? And then the buyer pays something on top of that (which is what is listed in the AppointmentTrader listing?)
Major Issue for Seller
My money is being held hostage! Can you please remove my refund medal as I am below the 11% threshold and should be able to withdraw my full daily amount now? I have been teying for a long time to get a reply on this. Major issue for people looking to do good/right like you ask and make positive sales. Being able to access earned revenue is critical and not getting any reply is very concerning for your sellers. Lot of other people having the same issue. Once below the threshold you should auto remove the warning medals.
Give the best answerHow does appointment trader work
Where can I learn more about how this works
Give the best answerWell through rate holding money for 180 days
Just wanted to put this out there as I find it quite weird. AT will hold money if your sell through rate is to low. I find this strange as you would think that sell through rate should reflect more on AT not marketing their site well enough to generate sales. It seems weird to punish sellers for listings not selling.
Give the best answerNo cares
Why is no one even looking at my reservations let alone send me a bud? They are top rest on weekends…any tips??
Give the best answerHow do I promote my first listing?
Any ideas on how to promote my first listing (reservation for tonight)?
Give the best answerHow can I access a buyer's bid listing?
I am trying to see if they would accept a smaller table size, how can I interact with the buyer?
Give the best answer4 Charles black listed me?
I had a bunch of resys and they cancelled them all and now when I get an alert and try to book it says the reservation is no longer available... has this happened to anyone else? Any recommendations on what to do?
Give the best answerPayouts
Anyone can help with payouts, support hasn’t been helpful at all. My funds cleared and I can only retrieve $50 usd a day with a $5 fee and a % per transaction. It would take so long and so much in fees. Thanks!
Give the best answerDoes support work ?
I am having a tough time contacting and elucidating a response from AT Support. I had a listing at 6pm, which was a mistake as the actual listing reservation was at 11pm. This got somehow approved by AT, and a customer bought this from me for 6pm. I want to cancel this listing and refund customer , but there is no way of doing this ! This is so frustrating and making me lose hope on AT. Can someone help me please?
Give the best answerDoes customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answer