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Grandmaster Recorders Los Angeles Yelp Reviews
Latest Reviews On Yelp
58 Reviews
0 Replys |
I'll start off with the good part of my experience.
The ambiance when we first got there was nice. The vibe at the rooftop bar was great. We were offered a table for our group of 4. We sat after we had ordered a few drinks at the bar. After a good 45 minutes, each one of us closed out at the bar. This was our first time checking this place out, so we all wanted to go to the downstairs bar. We had a drink and made our way into the dance floor where the dj was playing all the 90s jams. While we were dancing, we were approached and accused by "James," one of the managers there that we had skipped out on our bill upstairs. He kept claiming, "He saw us skip out on the bill and thought we had left without paying." We all pulled up out paid receipts and showed him. He then was bothered and stormed off saying "he would figure it out." At this point, we were all annoyed, embarrassed, to say the least. We then spoke to the manager "Eric" who apologized for the way "James" accused us. He left to go talk to "James," who then apologized, but continued to argue about how he comped our bill. This was the worst customer service I've ever received. While we were waiting for our car since we valet, the head of their security and the host both apologized. I will not be giving this place a second chance. It's a shame that things ended the way they did.
Be the first to ReplyFun location and tasty cocktails.
Eric provides great service and ensures it's a great experience for the guests. Will definitely go back.
Be the first to ReplyI always have fun when my nights end up here.
Eric the manager is such an amazing bartender and guy, he always makes me and my friends feel right at home :)
Be the first to ReplyLoved the food, drinks and service.
Great ambience. Also after dinner I like you can go to rooftop or 1st floor for drinks and music. Great night for dinner and dancing all in one place.
Be the first to ReplyMy Friends and I were publicly berated and borderline
My Friends and I were publicly berated and borderline harassed by this staff member "James" for "not paying", even though we all had receipts. In addition, my group of 4 never received any table service whatsoever ever, so we ordered and closed out at the bar. We spent a lot of time/ money here to be wrongfully accused of running out on the bill. At the end of the day, "James" wasn't even showing us the tab/ orders for my group. He was irrational and very rude to people who otherwise would've had a wonderful night. He ruined our night and shouldve be more organized and have better problem solving abilities because it is clear he has none and has no regard for service. He needs a different job, some sensitivity training and to reevaluate his career in the service industry. There are warranted reasons to come correct and this was not one of them James ( also not his real name apparently).
Be the first to ReplySO DISAPPOINTED.
First floor = Seventy One Bar + dance area w/ DJ; down the hall = restaurant. Second floor = bathrooms only. Third floor = rooftop bar. Came in with a group of 4 - rooftop bar doesn't take reservations. Went to rooftop & were offered a table by hostess "V". Ordered appetizers, drinks & shots from the **BARTENDER AT THE BAR** no server service was provided other than delivering the food to the table.**After drinks + appetizers, we each (4) went to bar to close out our tabs that covered said drinks and appetizers.** Went downstairs to restaurant & had ANOTHER round of drinks. Closed out tab. On our way out, went to the THIRD stop at their venue,Seventy One Bar. After dancing for 20 or so minutes we were RUDELY approached by "James" "a manager" claiming server "Kennedy" on the rooftop TOLD him that they SAW my group skipping out on the check upstairs. James verbatim said, "I saw you at the table and you didn't pay." My group spent over $600 combined after ordering multiple rounds of drinks, shots and food at the BAR from the bartender. James stormed off saying he'd "figure it out" and that he'd "be back." Understandably, at this point, we were no longer having fun.James did not come back so we approached "manager Eric" to discuss what had happened and to make sure it was cleared up. Eric claimed he was sorry and that he'd speak to James. Neither of them got back to us so we decided to make our way out. On the way out we see James and he says he "COMPED" the bill for us and not to "worry" about it ... as if he did us a favor ... saying he "took care of it." No one was worried about paying for the bill James ... but we WERE worried that you thought it was okay to insult and embarrass patrons like that. The gall to disrespect and embarrass us that way and think we'd hang around to DANCE after.James ruined our night by accusing us of stealing and then acting like he did us a FAVOR by "comping" the bill. After James stormed off in the middle of us explaining that we had paid, Hostess "V" walked up and told us we should "just forget it" since the bill was "comped" and nothing else would be happening. Manager "Eric" eventually made James apologize but ultimately the experience was ruined. It's kind of hard to get back into having a fun time after you've been accused of stealing. WHY would we stick around and go to TWO OTHER places within your establishment and spend MORE MONEY, if we were trying to skip out on the bill?? We were having so much fun. It's so disappointing it had to end this way. We were disrespected and embarrassed by James, Eric, and V. We were lied on by "Kennedy" who we never even saw. Why would we ever go back to a place where we were accused and harassed of skipping out on the bill? Get serious.
Be the first to ReplySome friends and I decided to check out Grandmaster
Some friends and I decided to check out Grandmaster Recorders on Friday night; and we had quite the time. First we had a drink on the rooftop, it was a beautifully designed space, and the cocktails choices were inspired. After realizing we were a little more hungry than we initially thought (the rooftop offers apps) we asked if we could dine at the restaurant downstairs. The manager, Eric, let us know it was it was booked out, but he was such a great problem solver that he got us a table. He was warm, friendly, and we much appreciated his hospitality. The food in the restaurant is Italian with an Australian twist. We started with the focaccia (a MUST!) paired with the buffalo burrata and our tastebuds were delighted! We had to order a second helping! I got the gnocchi which was great, and I can't wait to dine there again to try more menu items! Eric was so great he even came downstairs to check on us and he invited us to check out the studio, a club on the first floor, which had a DJ playing nice throwback jams. Perfect for working off the focaccia!
Be the first to ReplyDefinitely recommend this place! Great service and nice
Definitely recommend this place! Great service and nice ambiance. Upstairs has a rooftop that's trendy and overlooks Hollywood. Downstairs is a restaurant and little club playing old school hip hop. I like how you can go chill on the rooftop or go dancing on another level. Everyone is friendly and helpful.
Be the first to ReplyCame here for the St Patrick's day party!First incident was
Came here for the St Patrick's day party!First incident was when security came up to me and told me they had reports of me pushing others when I just got here, basic gaslighting Was totally fun until security came up to me p2 and said I was too drunk etc? And honestly I'm like an asian girl it's yet somehow they thought it was a good idea to send like five security guys over at me? Dudes tried to physically come at me too until I started lecturing them, literally had to push them away. Idk what management was doing yet this is not it
Be the first to ReplyGreat service and and food.
Tried a bunch of different stuff and loved it all. Highly recommend the pork chop!
Be the first to ReplyThe food, the service, the ambiance was dope.
The grilled squid was amazing as was all the food we ordered. Definitely coming back to try the rest of the menu.
Be the first to ReplyWhere to start about this miserable experience? The setting
Where to start about this miserable experience? The setting is undeniably cool and they play music from all the recordings made there. Rooftop restaurant was the only venue open but the heaters and cover kept it nice. And that's where the good stuff ends. We had reservations for our group on 10 and were literally the only people there when we arrived. Our waitress - who was great considering the lousy position she was put in - was friendly and took our orders right away. Then we waited. And waited. And waited. Those of us who ordered an individual item, like a sandwich, got it in about 10 minutes. Those who ordered the "bottomless pizza" had to wait 45 minutes for a single slice. Then another 15 for the next. I waited the longest because I asked for the cheese slice. Needless to say, most of us just had 2-3 small slices and gave up. All this for about $30 per person. As it happens, the slices were quite tasty... but not worth $20 and 45 minutes. I was told they were super busy - but we were the first party there - and that the chef was new, etc. our poor waitress did her best to apologize for what she knew was a bad experience. If I was going for cocktails, it would probably be ok. But I'd never go for a meal again.
Be the first to ReplyGrandmaster Recorders has to be one of the most over-hyped
Grandmaster Recorders has to be one of the most over-hyped restaurants in LA. This is a popular spot for a lot of Hollywood Executives, so I knew I had to see what all of the fuss was about. A cool aspect about this restaurant is its rich history, which they have a whole page dedicated to this on their website. After reading it, I was super excited to come here, but was disappointed to see that there's not many historical nods except for some general decor around the host stand. I wish they had more visual components that showed you all of the famous bands that have recorded here. The restaurant itself is very modern/industrial, not the most exciting interior I've seen in LA, but still a good atmosphere for a date night. But the food had me thoroughly disappointed. The server was attentive, but made us feel pressured to order from every section on the menu. Maybe provide some more appetizing options and I will spend more money!! We started with the Buffalo Burrata. Flavor profile felt boring and lackluster, and for $22? PASS. I ordered the Pappardelle which was good, would definitely order again. But my boyfriend ordered the Orecchiette w/lamb...I have never seen this man struggle to finish a plate so I had to try it myself to see how bad it really was. For you gamers out there, this meal reminds of the Dubious Food from Zelda Breath of the Wild...and I expect it tastes the same too. Lucky for you, I don't think they have it on the menu anymore. For dessert, we ordered the Tiramisu which comes with the instagram worthy GMR chocolate record on top. The only thing this dessert is worthy of is a photo, the tiramisu was very mediocre and dry and the chocolate record was too thick to enjoy in combination with the tiramisu below. I'm sure their roof top bar is better, but would definitely skip the restaurant.
Be the first to ReplyCheers to amazing service, management and f&b.
Having recently moved back down to LA from Sacramento I knew I needed to check out this location and bring my favorite person with me.First impression was a bustling, energetic restaurant. There was just the right amount of servers on the floor as well as the beverage manager and GM.It was all hands on deck and I always appreciate when leadership is there with their team. The courses were timed perfectly and the drinks were to die for. My French martini was one of the best I have ever had and the table side Nitro Sgroppino left a lasting impression (thank you John for making that happen).Between the two of us, we ordered the Burrata, Brussel sprouts and duck pate as starters and main course was the gnocchi. Our server did mention that this was on the lighter side which we appreciated, but it ended up being perfect for the two of us even with the delicate portion sizes. This will not be the last time I dine here and cannot wait to return.
Be the first to ReplyGreat vibes all around.
The service for drinks is amazing, very attentive bartenders. Cool rooftop bar in Hollywood.
Be the first to ReplyReally hip roof top bar, perfect for happy hour after work.
Try this place out for a few drinks after work for a happy hour, and had a lot of fun on the rooftop. It was a little chilly when we were up there, but they had heaters all around, which made it very comfortable. They have a great selection of cocktails, beer, wine . The food also looked great, and I would definitely plan on coming back for a bite. Service was top notch making us feel very comfortable with whatever we needed. Definitely recommend for a happy hour with coworkers.
Be the first to ReplyFood & drinks were excellent but the way they handled the
Food & drinks were excellent but the way they handled the table time limit was definitely not great. Recently came here with people from work prior to a Grammy event. We ordered family style and all shared a ton of things off the menu but a few of the fan favs were the beef tartare, truffle pasta, and cod. Drinks were all delicious as well and they had a few fun Grammy week drinks we tried too. We had 7 people total which when you make the reservation online says is limited to a time of 2 1/2 hours at the table for groups of 6 or more. When we arrive they tell us we only have 2 hours so we already lost 30 mins at check in. Then at an hour and 35 mins in our waiter says she needs the table back in 10 mins and then places dessert menus in front of us. We asked if we could order a few desserts quickly and told her we were told 2 hours so should have 25 mins left but she said its an hour 45 not 2 hours and unfortunately the desserts take more time than we had left at the table so we couldn't order. What was the point of placing the menus in front of us then to tell us we can't order?? We were all kinda baffled. We spent a lot of money so just kinda left a bad taste in our mouths that we couldn't share a few desserts at the end especially after being told 2 hours at check in. Really great food but the whole time thing needs to be reviewed amongst staff so they handle better. Will be back again as the food is great!
Be the first to ReplyThis place is terrible.
The worst door I've ever worked with. Avoid at all cost. Never will I come back.
Be the first to ReplyAmazing rooftop bar, drinks, and food.
The night I went it was 90s night in the club on the first floor and my friends and I had so much fun.Great service
Be the first to ReplyThis place was a vibe! Very attentive wait staff and
This place was a vibe! Very attentive wait staff and delicious food. The table bread is very soft and tasty. It came with a rich flavored olive oil. Loved the beet salad and peach carpaccio! My favorite side dish was the fingerling potatoes. They were cooked perfectly with sea salt and rosemary.The chicken piccata was also very flavorful.
Be the first to ReplyI love this place.
The food is terrific, unique, creative, great vibe, good music, great drinks, great service. I'm a big fan.
Be the first to ReplyIn twenty years, this was the most over priced experience
In twenty years, this was the most over priced experience I've had in LA. I've never been served or charged so much for two ravioli in a dish. We left having to cancel our last course because we had to wait so long. They made no effort to make the error right on the bill. Hollywood...
Be the first to ReplySorry, I only took a selfie pictures of us this time & not
Sorry, I only took a selfie pictures of us this time & not the food lol lol lol but I would say that definitely have to check it out. This used to be recording studios. It's got a lot of history and there's actually three places inside of one, so the recording studio is the restaurant that they also have a night club/lounge and then they have a rooftop restaurant bar, which is a seperate smaller menu. Definitely great ambience. The food was amazing it was overly packed little hard to hear, and the tables are squashed together. That was probably my only complaint that you were literally hearing everything the table next to the saying, but definitely definitely check it out one of LA's hidden spots if you didn't know it was there you would never know about it.
Be the first to ReplyThis meal was excellent.
We ate during prime dining hours on a Friday and had excellent service and great recommendations from their sommelier. Highlights were the mussel bruschetta, the tomato carpaccio, the orchiette, and the porchetta. Will definitely be back!
Be the first to ReplyAwesome rooftop lounge, got there a little late so they
Awesome rooftop lounge, got there a little late so they were about to close but the drinks were great and the food was amazing!
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