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Haidilao Hot Pot London Yelp Reviews
Latest Reviews On Yelp
12 Reviews
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best service and washroom in london very clean and nice
best service and washroom in london very clean and nice food is fresh๏ผ nice nice nice
Be the first to ReplyI ordered the chicken and mushroom soup base, marinated
I ordered the chicken and mushroom soup base, marinated chicken slices, haidilao styled beef, and fish balls. The food was ok/good, the meat was fatty/chewy. I more so enjoyed the service than the food, wish all restaurants provided service like haidilao. Our servers were super sweet and kind. They accommodated us without a reservation. They always refilled our waters, spooned out the bubbles/fat on top of the soup, and removed the plates we were done with. The bathrooms were clean and stocked with anything you would need (toothpick, mouthwash, hair ties, pads). Their flower wall was cute for picture taking.
Be the first to ReplyThis place was great.
We ordered multiple rounds of food because it was just so good. They had these towers to place the raw foods on before we cooked them. It really saved space and I haven't seen that other places before. The dumplings were delicious and so were the scallion pancakes. I will 100% come back here and you should too! The staff was good even though they were swamped with tables. You order on tablets which is nice so you make sure you get what you want and nothing is missed! Plus you can see what you're ordering rather than hoping you list everything you wanted.
Be the first to ReplyI've always wanted to visit this chain and the experience
I've always wanted to visit this chain and the experience did not disappoint! The tea was beautiful and bloomed in the hot water and had a lovely aroma. I got the tom yum broth which I'd never had before and it was so good! It came with some shrimp and lemon slices in the broth too which was an added bonus. All of the ingredients tasted very fresh. They have a smaller selection than other AYCE hot pot chains which was a bummer and they also make you pay for the self service sauce bar which was a first for me.
Be the first to ReplyEverything was good but the line was ridiculous.
.. Went there by myself on a Sunday night and had to wait for 1.5 hours.
Be the first to ReplyHaving been Haidilao's loyal customer for the past 15
Having been Haidilao's loyal customer for the past 15 years, I have been to Haidilaos around the world, and this Haidilao is THE worst. Service is close to none, ambiance is chaotic and food quality is mediocre. I don't know if this is franchised out or still owned by Haidilao corporate, but looking at this particular restaurant, Haidilao would have lost alll it's competitive edge in the market. Very unhappy about the experience and won't go back.
Be the first to ReplyHands down best hot pot place in town, pricy but worthy,
Hands down best hot pot place in town, pricy but worthy, and be careful don't order too much, as some food are already in the north, you can also get salad, bread and Chinese soup dessert from the sauce table. Service was superb compare to other Chinese restaurants. We ordered triple flavor and spicy broth, turns out the spicy one was too much for me. All dishes including meat, shrimp, fish and verges were very delicious. For $2.99, you can enjoy a noodle show & dance by the table. We had a great time here.
Be the first to ReplyThe only reason this restaurant is getting 2 stars is
The only reason this restaurant is getting 2 stars is because the food was fantastic. Everything was fine until the very end. The check was left in a random spot and my son happened to find it. No one came around to ask if we were done. This young man stood and stared separately at myself and then my son when the other person had gone to the restroom. I placed the check on the table with my credit card and no one came. I finally asked a server to take my payment. AFTER paying, as we walked out, the young man CHASED us up the stairs accusing me of not paying. I showed him the receipt. We left and then returned to complain so that no one else has to experience this. As a "sorry", the manager gave us 2 oranges, 2 apples, and 2 drinks. The next morning I decided to eat an orange and it was so old, there was no juice at all inside.In addition, the manager said that the company charges the employees for meals when customers don't pay! That's a terrible policy and this company will never get my business again
Be the first to ReplyFrom Tokyo to London - Haidilao is to go place for hot pot .
Try their signature noodle which comes with special performance :D
Be the first to ReplyJust like in China.
Full of Chinese customers on Sunday afternoon. Ready to queue up at 5pmExcellent food and service. Just like in China. Selection of condiments is excellent. Hot pot choices are ok for meats and veggies, but do not expect organ meats (delicacy in China and commonly eaten). If you do not speak Mandarin, invite a friend who can, staff speaks mandarin and some English
Be the first to ReplyAs usual hdl always keeping it good and never disappoints
As usual hdl always keeping it good and never disappoints me even though it is quite expensive still worth it to eat here everything was lovely and meets my expectation. Recommended if you have never tried hdl before. Recommended to keep coming back and im coming back again. Cheers!
Be the first to ReplyManaged to get a last minute booking at Haidilao.
We ordered the following:- Sliced Lamb- Beef Tripe- Sliced Ribeye- Handmade Fish Mash- Chinese Dough Sticks- Chinese Cabbage- Enoki- Bamboo- Sesame paste- Bean paste- Coriander- Spring Onion- GarlicBefore talking about the food, this had the best off-the-table experience I've ever had when eating out. When arriving you are placed in a waiting room and given a goody bag of snacks (and a manicure supposedly if you're extra early) and the toilets are stocked with disposable toothbrushes, mouthwash and cotton buds. All really nice touches. Even the layout of the restaurant, down in the basement has a really nice vibe to it. The staff are all friendly and periodically check in on you to remove the scum from the broth.Now onto the food. The Chinese dough sticks and mash were insanely good. The dough sticks absorb the flavours of the broth, becoming wonderfully soggy and the mash has a delightful texture and appearance. The meats were decent but also the biggest problem with the restaurant. Out of everything, the meat was the weakest part of the whole evening, falling into the shadows of the side dishes and off-the-table wonders which is a crime for a hotpot place. It was tasty but not special, as the other things were, which perhaps made them seem worse than they actually were. Had that not been the case, this would have been the best hotpot place I've ever been to.
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