Rides on the back of it’s name rather than on real quality - Hakkasan Hanway Place London - Buy Reservations
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😒 3/5 - Rides on the back of it’s name rather than on real quality
By 👻 @SabrinaP1985L, 03/19/2022 3:00 am
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As a real foodie and fan of fine dining, Hakksan has always been on my list of ‘must try’ places. However I was left disappointed and underwhelmed by the whole experience. The service was poor. The staff seemed to have certain tables, probably with instagram influencers or minor celebrities, that they lavished all the attention on and the rest of us mostly got ignored. It took almost 45 mins before anyone even took our drinks order, let alone the food and when we did order food it took well over an hour to arrive. No apologies, no updates and nobody to ask if we wanted anymore drinks whilst we were waiting.
The food was distinctly average. Nothing special at all. The dim sum was nice but the main dishes were mostly tasteless and lukewarm. The best thing about the whole meal was a pak choi veggie dish that my friend ordered which I tried some of.
Given the reputation Hakkasan has, and the cost, which includes a hefty service charge, my experience is that it is not worth the money we paid and I am in no hurry to return.
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