Huge disappointment - Hakkasan Hanway Place London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of Hakkasan Hanway Place London
😒 3/5 - Huge disappointment
By 👻 @Hoppityskip, 03/05/2022 3:00 am
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When I booked the lady asked me if it was a special event, I replied “sort of, it’s my 100th Michelin star” she got quite excited and said “ we must make it special for you” it is very rare I revisit a restaurant and frankly I am sad we did.
Whilst the food was ok, nowhere near as good as last time,I had hoped that having the Pearl menu (the best) would give the four of us an exceptional experience.
Throughout the experience seriously long waits before ordering and very staccato service, dishes coming out in a very slap dash manner.
No continuity. The second dish on the menu arrived before the first which was very bizarre. My £9 cocktail was nice but it had ice top to bottom and the drink just filled the gaps so minimal volume.
Zero information about the dessert on the menu so no choices if it’s something we don’t eat.
The food as I say was passable, the service well below what I would have expected on my 100th star! None of the promised special occasion treatment. A massive disappointment overall.
Toilets ok but sineage confusing female walked in whilst I was at the urinal!
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