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🙂 4/5 - New experience in Voyage belek hotel
By 👻 @shahrouz veisi, 04/04/2022 3:00 am
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I am writing this as a professional traveler in the Black region, I hope it will be useful for new travelers to this region.
My family has been staying in different hotels in Antalya since 2015
From Cornelia Diamond Hotel, Barot Lara, Voyage Belek, Calista, Regnum Carya,Soeno, Maxx Royal, Gloria, Sungate Kemer, Kaya Plazo,
We are loyal customers of Voyage Belek, Regnum, Maxx Royal and Calista
We first stayed at the Voyage Hotel in March 2016
It was a friend's suggestion
Of course, I also researched this hotel in detail on the web
During our stay in 2016, we observed a warm and intimate environment with good facilities, various foods and the professional behavior of waiters and bartenders.
It made us a loyal customer of the hotel and we had a few more stays in summer and winter
It is interesting that at that time we felt that the architecture of the hotel in the rooms and the air conditioning system of the rooms and the layout of the hotel lobby were a bit old in terms of architecture.
The location of the children's club was also old and small
But fortunately, the hotel officials themselves realized these points and started rebuilding the hotel in 2019, and that year the hotel did not accept passengers.
We also used other hotels in the Belek area to stay that year
But we were always curious to feel the changes at this hotel up close
This time(March 2022) I saw the hotel photos from the website and got information about the changes
Because my little girls always asked me to stay at the Calista Hotel when traveling to Antalya, this time we stayed at the Cakista Hotel for 4 nights at the request of my daughters.
But I did not tell him anything about booking a Voyage Hotel when we left the Calista Hotel
I announced that we were going to Voyae Hotel. Everyone was surprised
After 10 minutes we reached Voyage belek from Calista,,
Check-in and transfer to our room took less than 15 minutes
When we entered the hotel lobby, we really enjoyed the architectural changes. When we entered the rooms, both the change of decoration and the improvement of the air conditioning system were interesting to us.
The whole restaurant, lobby, lobby layout and decoration
Indoor pool and outdoor pool changed
A number of restaurants and fruit and beverage outlets have been set up outside our compound
A playground for children and teenagers has been created inside that did not exist before, and the kids club inside the building has become much larger and better equipped.
A completely modern and well-equipped kids club and adventure park has been built on the grounds for the summer season.
The water park has been developed
The truth is considering that we are a loyal customer of Maxx Royal Hotel and we were at Max Royal this September 2021
Voyage has become a new and modern Max Royal, and of course it is much more suitable in terms of accommodation costs
Congratulations to the management team of Voyage Hotel for recognizing, investing and taking action on the need for renovation in a timely manner
Considering that I am an engineer myself and I have a design and implementation company for consulting engineers
So I know very well the hard work and the cost
This requires high intentions and strong efforts
The Voyage management team has it
On the last night, a survey form was sent to my email by the hotel, to which I wrote in response to several criticisms
Which was quickly followed by the WhatsApp Voyage team
Interestingly, I was immediately asked to make an appointment on the morning of the last day
Mrs. Ozlem and Mrs. Katrina met
In my meeting with Mrs. Katrina, I told the cases and she confirmed and promised. They will be withdrawn as soon as possible to resolve the cases
I want to say the things that make us choose Voyage Hotel
1- My two daughters, who had been prioritizing another hotel for many years, emphasized that they liked Voyage after our stay.
2- The interior environment is completely updated
3- Beautiful lobby layout
4- Restaurant with excellent decoration and arrangement with completely varied food
5- New sweets, cakes and ice cream in the lobby with the latest products from morning to midnight
6- New and large children's play environment with good facilities and tools
7- Various restaurants in different parts of the area up to the beach
8- Fruit and various snacks between the outdoor pool and the beach
9- Swimming pool, bar and restaurant for adults
10. Two large and ready piers and beaches that could be used in the same month of March
11. Equipped and new aqua park, which opened in March
12- Variety of hot and cold drinks
13- The beauty and pleasantness of the hotel grounds and the beautiful and large nature
14. Intimate and energetic waiters of the restaurant
15- Cleaning the yard and changing the floor of the yard from pebble to smooth concrete floor
But along with these advantages, I have a few small criticisms and suggestions to solve it
1- There was a defect in the housekeeping section and less sanitary equipment was placed (for example, there was no correction equipment). In hotels at the level of Viage, this sanitary equipment must be complete.
2- When serving a hot drink, no sugar was given unless we asked for it and there was no napkin next to the drink for cleaning.
3- When serving a cold drink, it did not taste like nuts and chips, unless you requested that it be served at intervals, and the drink would have run out.
4. Lobby bar waiters were not as professional as they were in 2016, and they just seemed to be slower, which slowed down service delivery.
Of course, I have already said these points to Ms. Katrina in person, and I am sure that with the experience that we have from the team of Viage officials, these few points will also be resolved.
5-Lack of free transfer system for more than three nights and for loyal travelers
Hoping to see you at the hotel
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