Hugo's Cellar Las Vegas Yelp Reviews - Hugo's Cellar Las Vegas - Buy Reservations
Getting a Reservation at Hugo's Cellar Las Vegas for Today or Tomorrow is Easy!
Buy a verified reservation at Hugo's Cellar Las Vegas from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
Las Vegas's Best Restaurants that are most frequently booked by customers of Hugo's Cellar Las Vegas
Ranked #17 in Las Vegas's Best Restaurants.
Hugo's Cellar Las Vegas Yelp Reviews
Latest Reviews On Yelp
39 Reviews
0 Replys |
I recently had the pleasure of enjoying a meal at Hugo's
I recently had the pleasure of enjoying a meal at Hugo's Cellar for my anniversary and wanted to write about it. This location right in the heart of 4 Queens and is the epitome of old Vegas vibes. The space is dark, warm and inviting with a touch of charm. We were welcomed by the host with a rose for my lady (lovely touch) and escorted to our table. First I will talk about the pros... The service was superb. All staff and supporting staff were friendly, courteous and helpful regarding the menu options. We were big fans of the table side salad made in front of us and the lemon sorbet pallet cleanser that followed, all excellent! Our food arrived (Duck and NY Strip) and they were delicious, especially for the price. Do not get me wrong this is a pricier establishment but the value of the food with the cost was totally fair. They had a broad menu and I'm sure we will enjoy the food here again in the future! Now just a few of the cons... Regarding the duck, it was tasty do not get me wrong, but could have used a bit more cook time to give the skin a little more char and less chew. Perhaps this is personal preference but still something we noticed. Also a majority of the chairs are NOT designed to keep you there very long. It is very clear this is not a lounge and chairs were lacking in overall comfort and support. And lastly (and I have seen this a lot) the bathroom is outside the actual restaurant and back in the casino. So whatever romantic illusions you had while in the cellar were brought immediately back to earth when trekking through the slots to the bathroom. Overall, delicious food, excellent service and and lovely touch of old Vegas we truly enjoyed. Thank you for the experience.
Be the first to ReplyTERRIBLE- Beware of upcharges and them ignoring severe
TERRIBLE- Beware of upcharges and them ignoring severe allergies. Almost killed my elderly mother and gave no response or tried to apologize for our horrific dinning experience. It was my parents 65th Wedding anniversary and what should have been a beautiful experience and memory turned into a nightmare. They could not have cared less. Below is the letter to general manager. Which received no response. Thank you for sending the itemized receipt to me for our meal on January 7th. While I appreciate that you removed some of the overcharges, I have to say that I'm appalled that you still found it reasonable to charge us for my parent's meal. We explained to you on the first phone call that it had to be sent back to the kitchen due to their steak being full of gristle and it was too tough to cut. The second steak was brought to them in a box after the entire party of 14 had finished eating. So they sat and watched everyone else eat at their party as the guests of honor. As you know, and I explained to you it was their 65th anniversary celebration. Honestly, the overall experience at Hugo's was dismal at best. I worked in the service industry for many years, and even at a low-end restaurant they strive for better service and quality. At a minimum, a meal that is sent back is taken off the check. The second steak that they boxed up and sent in to-go containers was not any better than the first one. My parents ended up throwing the entire meal in the trash. We also told you that our shrimp on the steak and shrimp plates was small and not even close to the advertised so-called jumbo as described on the menu and very undercooked. As you know, my sister and I have been to this establishment many times and have always had a great experience. That is why we chose Hugo's for this special celebration, made reservations weeks in advance, and made the trip downtown when we were staying on the strip. This is supposed to be a highly-rated establishment and frankly, we deserved better service and quality for the price of this meal. Yesterday, I shared with you that my mom told the servers she had a severe shellfish allergy. After eating at Hugo's, she got extremely sick from the salad being mixed with shrimp utensils. On her anniversary celebration, she had a severe allergic reaction that required the use of an EpiPen. She threw up all night and was miserable on a night that should have been special. My sister and I and all of their grandchildren traveled from all over the United States to share this dinner with my parents. This experience ruined 2 days of their anniversary trip. My sweet parents are in their 80s and what happened at your restaurant was not okay or safe for my mom and could have ended with dire consequences. Not to mention my father was stressed and worried and had to care for her in an urgent medical situation due to the carelessness of your staff. People at their age do not just bounce back the next day, she was tired and felt terrible into the following night. Your staff asked us at the beginning of service if anyone had allergies (which I assume is standard protocol) and were told of her allergy. A shift meeting to address the issue weeks later does not begin to compensate for the reality of my elderly parent's situation. Stephen, I do not feel you did enough to right this entire situation. Therefore, I am requesting the contact information for your direct supervisor so that I can share my concerns with him/her. Contrary to what you may think, we are not the type of people who complain. We are happy to pay for great service and excellent food. But between all the extra unsubstantiated charges and unexplained mystery items on the first receipt, my mom's illness, the overall quality of the food and service, it needs to be taken to the next level. Both my sister and I are not satisfied with the outcome. I do feel that your servers treated us with disrespect and thought we would not realize they were upcharging us and adding in extra items. I look forward to a quick response.
Be the first to ReplyWhat a great dining experience at Hugo's Cellar!! Our first
What a great dining experience at Hugo's Cellar!! Our first time dining here, made reservations 3 weeks before to celebrate our Anniversary. From the moment you walk downstairs you are taken back in time to an old school dining experience where ladies are greeted with a long stem rose and then we were quickly seated at our booth. The table side salad offers so many topping options and so delicious & satisfying. The bread basket has an assortment of different options to enjoy and the Martini drink was enough to refill again & again! We enjoyed our raspberry sorbet mini cone to cleanse our pallets before our main course. Our Tomahawk steak dinner was cooked to perfection, served with 2sides each and the presentation was on point! To close our evening, we enjoyed a complimentary cake dessert and strawberry platter that came with dinner. Everything was superb and highly recommended if you're in the Downtown area. We will definitely be adding this restaurant to our list of must visit when in Vegas!!
Be the first to ReplyA classic old-school Vegas restaurant.
Love the downtown location, the rose for the date and the heavy pour on the drinks.
Be the first to ReplySuch a wonderful experience! If you are in the downtown
Such a wonderful experience! If you are in the downtown area, I recommend checking out this hidden gem. Reservations are preferable, but I'd say book it ahead of time. Upon entering the downstairs corridor, the loud energy from Fremont dissipates, creating an intimate setting that is less noisy. A host greets you checks you in, and another host directs you to your table. They were both friendly and greeted with a smile. The experience started right when we sat down, and we got situated with water and adult beverages.. And mocktails! Our server, Caesar, and his assistant (I'm sorry I forgot his name) were both great. They were both accommodating and had a great personality. They start with a bread dish and come by with a salad presentation at your table, and you can choose which salad you'd like. There are three options: I had the vinegarette with roasted pine nuts, and two others had the Caesar salad. They give you time between the bread, salad, and entrees to bask in the delicious flavors! After enjoying the appetizers, they give you a small sherbet ice cream to cleanse your pallets. It was perfect! The main entrees were terrific! Take a look. I had the medium rare ribeye with garlic, mashed potatoes, and veggies. The mushrooms were so good that I should have ordered extra. I hope you enjoy this restaurant as much as did. It was a nice ending with family and good vibes!
Be the first to ReplyGreat food.
I know the food can be expensive. We all had food that was not steak. Lamb chops, sea food trio, shrimp scampi, lobster bisque. Those were reasonable and very delicious .
Be the first to ReplyThe atmosphere is great and the night started with great
The atmosphere is great and the night started with great anticipation. The lobster bisque and salad were amazing! That was where I should have stopped. I was a bit disappointed with the steak and lobster that was way over cooked.
Be the first to ReplyIt's supposed to be well known and been there forever.
Kinda takes you back in time. Great service and they make the salad right in front of u. The Caesar salad was great. Freshly made. The steak was ok. For the price point, I thought it would be sizzling. I ordered med rare but was closer to med. try to order rare next time. Over all good. Steak wasn't top notch I was hoping.
Be the first to ReplyOne of my favorite restaurants In the entire Las Vegas area
One of my favorite restaurants In the entire Las Vegas area great service, exceptional food, and always fun. Check out that salad cart!!
Be the first to ReplySadly, this place has gone downhill.
Last time I was there in 2021, it was phenomenal! Last week, it was a night and day difference. My steak was extremely tough, way overcooked and the crab claws that accompanied it were old and on the verge of bad. Service was just ok. Everyone seemed burnt out and miserable, mostly the salad guy. Too bad, Vegas has too many options for me to eat at this establishment again. A glorified low end chain steakhouse with miserable servers in tuxes at 3x the price.
Be the first to ReplyFood is so delicious! We ordered beef Wellington and the
Food is so delicious! We ordered beef Wellington and the duck breast. Worth it. The bar tender was also really funny and welcoming, unlike the rest of the staff, hence the 2 stars. He also gives quite a generous pour. Please note the restroom is OUTSIDE the restaurant. The server and the man who tossed salad were rude and condescending. We noticed them being friendly with everyone but my partner and I. Very snappy, didn't want to serve us, and talked down to us. It was unfortunate as the food was delicious. If you're not old Caucasian people, then you'll probably get mediocre service. My partner was still generous enough to leave a good tip but wow, they're rude if they don't think you'll leave a good tip. I didn't even get to dessert due to having a medical emergency (I had half a shot and it caused my blood pressure to drop and I ended up fainting) but my experience overall was not good here.
Be the first to ReplyWant to love this place foe old vegas vibe but can't .
We were there to celebrated our 10 years anniversary, my boyfriend pick the place without telling me try to make it a surprised. We walk to smoky rundown casino area but once you enter the step down to the restaurant itself it kinda nice old vegas vibe since this restaurant been there for over 50 years and they try to keep everything the same way as the day they open. Got greeted with big red rose which is nice but actually every female would get one. Server was nice at first but we told her the food allergy she seems to be disappeared on us. The sommelier come over to see if we would like to order wine, we did order a glass and when server came back we ask for her recommendation on appetizers and we order 1 of the item she did recommended. After a while she came back to see if we ready but were not. We did order one of the bigger serving entrees to split and she seems upset and let us know there going to be $35 splitting plate fee which will come with extra salad and extra side. The table side salad was nice option but they basically just ask what you want and pour dressing on top not even mix it together which is weird I was thinking they would toss everything together. So nothing really special about that. We ask our sever for our appetizer while she bought over lemon sorbets on a little sugar cone to clean your palette, she didn't get the order which is fine we still want it. The shrimp cocktail there were jumbo shrimp come with 3 shrimps per order, it was good but one of them tastes a little under cooked. The entree came out split for us, the food tasted decent not the best compared to the price (strip price but quality is not there) the server came check on us quickly which is nice but never came by to our table again afterwards, she kept walking by but never stop and check on us again which I felt ignored. I am a small eater so I have most of the food left on the plate, nothing wrong but you would think she should ask just in case right but nope. At the end it was busser who came over to see if I would like a box and bring dessert over and different person bought the check to us. We got charged extra for side order which is never mentioned while she taking order. If you looking for some place to celebrate any occasion this is a place to ovoid. If you looking for good food in this price range avoid it as well.
Be the first to ReplyWonderful experience in an old world Vegas steakhouse.
In the basement of the Four Queens hotel on Freemont Street. The area seems to always be packed with people and the hotel is the same. Inside the hotel, you descend down the steps into a wonderful experience at Hugo's. The table side, "personalized" salad is amazing! Service is top notch. I had the NY Strip and while I loved the place itself, the salad and service...the steak was good...just didn't think it was a 5 star quality steak (hence the 4 stars) that said, it's a place I would go back to again.
Be the first to ReplyFood was pretty good and cool ambiance Service was great.
Had the prime rib and it was huge portion and very good. Drinks and wine were good and so were the side dishes would definitely come back.
Be the first to ReplyWe have been to this restaurant many times.
...typically great!This time it was not great! The wine was fantastic the 160.00 crab legs were "just OK" they were Luke warm and dry. my wife's steak was terrible! They tried to fix it by replacing it... nice gesture, but the replacement was just as bad. They had a group of golfers that were loud and annoying (not something under Hugo's control.... But a nice quiet dinner was quickly ruined...
Be the first to ReplyOnce you walk in you feel as if you've stepped into a
Once you walk in you feel as if you've stepped into a private room on a secluded estate. Ambience is romantic. From once we were seated until we left , the service was very attentive. From the table-Side Salad a la Carte to a few delicious surprise, they made the dinner memorable. Overall great experience and will definitely dine at Hugo's Cellar again.
Be the first to ReplyWithout a doubt, Hugo's has the BEST bartender in Vegas .
..DEAN! He always has a welcoming smile and pleasant conversation. Suggested I try the raspberry lemon drop martini and made me a believer for life!
Be the first to ReplyWonderful food great service old school to the max we had
Wonderful food great service old school to the max we had surf & Turf to share incredible everything perfectThe only drawback is there is NO BATHROOM in the restaurant my girlfriend pissed her pants because she couldn't find the bathroom in the casino it should be 5 stars otherwise
Be the first to ReplyNever disappoints.
Carlos and Cesar are fantastic waiters. John the Som is so personal and knowledgeable. The food is outstanding. Unfortunately the table next to us had a guy there with his elderly mother and was talking so loud the entire time that the next booth over was giving him them the evil eye. They were somewhat inconsiderate of others around them. Other than that minor distraction, Hugo's never disappoints. Service and presentation is stellar. A true landmark in a sea of "interesting" and sketchy people outside.Will always recommend Hugo's.
Be the first to ReplyThis "gourmet" restaurant is located at the 4 Queens, here
This "gourmet" restaurant is located at the 4 Queens, here is something interesting the restrooms are located outside the restaurant in the casino, very inconvenient. The food was good but not great, the salad, that I ordered was a Caesar's salad, it was good but not a Caesar's, it was more like a garbage salad (like the one at Piero's) Service was good, the staff is attentive overall very good service. As for the ambiance super loud, folks talking so loud, it was hard to appreciate the atmosphere. This is a typical "old Vegas" restaurant, with a very pedestrian clientele. The last time I was there was 10 years ago, it will probably be another 10 years before I visit Hugo's again.
Be the first to ReplyStep back in time & experience a classy establishment that
Step back in time & experience a classy establishment that doesn't make you feel uncomfortable. It's delicious. It's not over-priced. Order the table side salad & thank me later.
Be the first to ReplyAmazing food.
Great wine list. Old school vegasAlways make sure we go to dinner when we r in vegas
Be the first to ReplyYou're Very Welcome Michele, And we will be there in May,
You're Very Welcome Michele, And we will be there in May, For Great Food and Drinks. Please tell Dean, Dennis and Rob say Hi and we'll be seeing you soon !!! Thanks Again !!!
Be the first to ReplyOmg! What an amazing place.
. the service is stupendous. Starting with Steve totally helped with making a reservation. Once the day came we showed up. Steve gave all us ladies long stem red roses.(I guess thats part of their ambience).The waiter John funny as shit very entertaining. SORRY can't remember everybody's name all great! Now the food omg! Beyond yum... long story short just make a reservation and treat yourself to a great dining experience. Top notch all the way . Thanks for a fabulous time. The sea bass was of the chart
Be the first to ReplyI absolutely love this place! The food, staff and ambiance
I absolutely love this place! The food, staff and ambiance are Excellent. We've come here every time we're in Downtown. Our last visit a few days ago I decided to try the cherry tart chicken, unfortunately was not a fan of it. Taste like dry fried chicken. Had a few bites, removing the skin made it better but not enough to continue eating it. I did enjoy the rest of our meal and dessert. However that's the only negative I can say about this place. I would absolutely recommend coming here. We will definitely be back.
Be the first to Reply