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🤮 1/5 - I've been waiting to come here for years and I finally got
By 👻 @Andrea V., 08/07/2022 3:00 am
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I've been waiting to come here for years and I finally got the chance to dine in last week on Aug 3rd for my mothers birthday. The hostess sat us down in one of the bigger tables, since we were a party of 7, 5 adults and two kids under the age of 10. The waiter came to our table about 25 minutes after we were seated to give us a menu. I called the waiter over because we were interested in ordering drinks. I had to go out of my way to call him over when we were ready for appetizers, as well as our entrees. I felt the waiter ignored my family and I the whole time. He would pass our table and wouldn't look at us, or ask us if we needed anything else. I was offended and felt like it was an inconvenience having to call him myself every time We needed something. My bill came out to around $800 with the tip being included. I skipped desert only because I knew the tip I had to give this man would only increase. I work in management and I could have escalated the situation by wanting to talk to his manager and refuse to pay the $130 tip.Instead, i I walked up to this man after we were leaving and spoke to him about his service and how badly he made me and my family feel. I asked for his name, but I will not mention it on here. I just wish I had gone somewhere else to celebrate my mother's birthday. I am very disappointed and dissatisfied by this place. I will never be coming here again or recommend this place to anyone I know.The only positive thing I can say about this restaurant is that it was beautiful, and the older man working the valet was extremely kind.
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