Worst Service in Vegas Ever - Don’t Eat Here. Read. - Il Fornaio Las Vegas - Buy Reservations
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Ranked #19 in Las Vegas's Best Restaurants.
🤮 1/5 - Worst Service in Vegas Ever - Don’t Eat Here. Read.
By 👻 @pina3013, 12/10/2022 3:00 am
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I have been to this restaurant many times over many years. Even wrote good multiple reviews on Trip Advisor previously. Today was my last time forever I will patronize this place. I won’t give my business to any restaurant that cares so little for its customers. We ordered lunch and that was it - we never saw our waiter again. No asking how was lunch. No drink refills. Nothing. We were meaningless. Long after we were done eating, Finally, after waiting almost 25 min for the check, the waiter dropped the check at the table by literally walking past the table, leaving the check without saying a word or stopping, and kept walking. I think prostitutes get paid with more attention. He then never came back even after disrespectfully leaving the check and treating us like we were nothing. Finally after waiting a further ridiculous amount of time I asked another waiter to please ring us out as he was passing by. He said he would …but even he then ignored me completely and didn’t return. Finally I got up, went to the hostess and told her to ring us out now or I was leaving and I wasn’t paying. She didn’t apologize…just said she would get the manager. A few minutes more and the manager arrived. And she too didn’t apologize. In fact she said nothing except “I’ll ring you up.” Not another word. She too could care less. I paid, left zero tip, and included a promise on the receipt of a bad review on Trip Advisor. Here I am Il Fornaio. Keeping my promise! Don’t eat here folks. Give your business and money to a business that cares. There are plenty in Vegas that do. No one…no one here cares. And management…please…spare me the “I’m so sorry” reply to this review apologizing or whatever. You had several changes too apologize and even pretend to care and you didn’t. You don’t care. You’re not sorry. That’s the real truth no matter what you pretend now that you actually got the review I promised. See you never.
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