Clean room, but freezing and smelly - Innkeeper's Collection Ormskirk, Aughton - Trade Reservations
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🤢 2/5 - Clean room, but freezing and smelly
By 👻 @Mikewhel, 10/16/2023 3:00 am
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Cannot fault the room, was immaculate. They upgraded us because we had heard that some rooms were cold. Our room was freezing, the heating wasn't working, it was 5°C outside. We were given two different excuses why it was not working. Luckily, the bathroom had two heated towel rails. Not much help, but a bit of heat. There was also a consistent smell of drains. Coincidentally there was a drain clearance van outside when we left. We couldn't open a window in the bedroom to let the smell out either. The breakfast was a joke. There were no pastrys and the fruit juices were put out the night before. However, the cooked breakfast was OK, but we had to ask for everything coffee, milk, butter. I would not recommend staying here, unless they confirm the heating is working beforehand.
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