Average Service. - José Pizarro The Swan Inn Esher - Trade Reservations
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🤢 2/5 - Average Service.
By 👻 @Matthew P, 02/27/2023 3:00 am
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I recently visited, stood at the bar for 5+ minutes whilst no one acknowledged me. Staff were walking past sipping their own drinks. One staff member was arguing with a couple sitting at the bar. Once I eventually was served I asked if there was anywhere solo to sit for one quick drink only to be told “I’m not on reservations”. Very unhelpful. Bar member then said I could sit at one table for 30 minutes only for a disgruntled staff member to come over and get moody with me for sitting at said table. I explained I was only sitting where I was asked to and would happily move! Another member of staff then came over as I had been there a short while and showed me his watch and said I had to move in 10 mins.. (when I thought I still had plenty of time). The lady eventually found me a table but I must say by then I was happy to go. Staff were pretty unhelpful, visibly frustrated during the busy shift and on the whole rude. Shame as the setting is very nice and the food looked great.
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