Rude hostess - Kiki on the River Miami - Buy Reservations
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😒 3/5 - Rude hostess
By 👻 @Saby B, 02/13/2023 3:00 am
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We had a total of 18 of us go to kiki on Feb 9th 2023. Overall, the staff were rude. The hostess wouldn’t seat us for awhile. We were waiting in the front of the restaurant. When I went up to ask, she said it’ll be a minute - but with attitude. It wasn’t a minute. They didn’t even acknowledge us. Just overall extremely rude. Our server was nice but the main people in the front and the hostess were incredibly rude. We all got in because we were dressed up but I can definitely see how this place would “kick” out certain people and say it’s because they didn’t follow the dress code or whatever. I felt that this place was very selective on who they let in. Although they have a strict dress code on their website, there were definitely people inside that did not follow the dress code but they got in. It’s definitely selective! The food was mediocre, the drinks were good but extremely overpriced. The ambiance was great overall! Decent place but would be even better with nicer staff. Staff need to remember that we are customers and they shouldn’t forget about customer service.
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