Kimpton Hotel Palomar South Beach Yelp Reviews - Kimpton Hotel Palomar South Beach - Trade Reservations
Save up to 30% at Kimpton Hotel Palomar South Beach!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Standard Room
- Essential Room You Deserve A Room As Unique As
- 2 Double Essential City View 295 Sqft Room
- 1 King Comm Mobil Acc Roll Shwr Balcony 300
- 2 Double Comm Mobil Access Roll In Shwr 320
- One Vehicle For Each Night Of Your Stay.
- 1 King Essential Atrium View 275 Sqft Room
- 1 King Essential City View 265 Sqft Room
- 1 King Atrium View 275 Sqft Room
- 1 King City View 265 Sqft Room
- 2 Double City View 295 Sqft Room
- 1000 Ihg One Rewards Bonus Points Per Night.
- Stays At The Kimpton Palomar South Beach.
- Any Superior Room
- 2 Double Premium City View Balcony 315 Sqft
- 1 King Premium Terrace Sunset Harbour Vw 300
- 1 King Premium Balcony 300 Sqft Room 50sqft
- 1 King Premium Grand Terrace 385 Sqft Room 800
- Any Accessible Room
- 1 King Communications Mobility Accessible 300
- 2 Double Communications Mobility Accessible 320
- Any Premium Room
- 1 King Premium Balcony 300 Sqft Room
- 1 Queen Premium Balcony 300 Sqft Room
- 1 King Premium Terrace Sunset Harbour View 300
- 1 King Premium Grand Corner Terrace 385 Sqft
Miami Beach's Best Hotels that are most frequently booked by customers of Kimpton Hotel Palomar South Beach
Ranked #12 in Miami Beach's Best Hotels.
Kimpton Hotel Palomar South Beach Yelp Reviews
Latest Reviews On Yelp
25 Reviews
0 Replys |
Had a very bad and frustrating experience as a visitor to
Had a very bad and frustrating experience as a visitor to this hotel due to being overcharged for valet. I am a Miami local who brought my kids to visit my cousin and his kids who were staying here. I called ahead to this hotel to ask about valet pricing and was told visitor pricing was $29. When I arrived, I explicitly asked the valet again how much for 4 hours or less of visitor parking (not overnight). I was told $29. I was not given a curfew or a time to leave when that would change. When I went to leave 3 hours and 20 minutes later and went to pay my valet, I was told by a different valet that it would be $59 just because I stayed 20 minutes past 11 - as I was leaving the hotel with my kids to head home - clearly not doing an overnight. I protested this but they refused to lower my amount to what they had originally told me. So I paid the $59 they forced me to pay. Nice way to treat a local.
Be the first to ReplyAwful experience here.
The second my husband and I were greeted it was a bad experience. They don't uphold their policies and they don't treat their customers with kindness. I've never had such a terrible experience in a hotel. I would never return and suggest you don't waste your money somewhere like this.
Be the first to ReplyWe stayed here for a long weekend in January.
Most of the front desk staff were very friendly, welcoming, and helpful. The valets were great. The location is somewhat convenient in that it's within walking distance to the Lincoln Road shops. The roof pool is nice. But the immediate surroundings are pretty ugly, on a very busy street, with views of a commercial storage space, a dialysis center, and other depressing sights. The lobby is tiny and there is no bar. You feel like you're in a garage, and you sort of are. The restaurant service is very limited. The street noise is there, but it's tolerable. We reserved a room with a king bed and (after arriving late due to flight delays) were given one with a queen. They moved us the next day. The new room was fine. What made our last night pretty bad, however, was a terrible noise from the roof. I believe it was due to high winds hitting a metal structure (we were on the 5th floor, just under the roof.) It was an unbelievably loud groaning and whining that woke us at 3 a.m. and continued until we left for the airport around 6. I even recorded it, it was so loud, like a freight train in the room. We did mention it to the desk employee when we checked out but he was not very interested. I've always liked the Kimpton brand but this one wasn't great. I hear the other Kimpton closer to the beach is nicer.
Be the first to ReplyI checked in today for a 4-night stay - I'm a regular, I
I checked in today for a 4-night stay - I'm a regular, I know the neighborhood well, and I am familiar with the property. I've stayed here a couple dozen times since it opened. To my surprise, the front desk did not have my reservation. At check in, Isabelle said they were having IT issues and lost my reservation, were fully booked, and that I would have to pay the on-site rate, 3x the price I paid weeks in advance, to get a room category below my booking. She said I would be refunded eventually for my original booking (which was magically confirmed during this conversation). About 45 minutes later, waiting in the lobby and calling corporate the entire time, Isabelle finally "found" my reservation, but I was placed in an inferior room. Im now here for 4 nights/5 days and not getting what I paid for, horrible service and no desire to correct horrible experience mistakes, and they won't even let me cancel and go somewhere else. Steer clear of this one. There's nothing like flying across the country to be turned away from your pre booked, prepaid, and confirmed hotel.
Be the first to ReplyThe Kimpton brand of the IHG hotel chains is absolutely one
The Kimpton brand of the IHG hotel chains is absolutely one of my favorites, and the hotel Palomar is no exception. This is my third time staying at this hotel, and, undoubtedly, my favorite hotel in SoBe. It is far enough removed from the hustle and bustle of South Beach by being on Alton Road, but a quick 15 minute walk will get you right into the center of all the action. The customer service received from Isabel and Reggie were top tier! I also love that they provide hot tea and coffee from 7 AM to 11 AM and, they have oat milk as a non-dairy creamer! Also, during the Christmas holiday, they have a hot chocolate bar - with marshmallows and candy canes! Small touches that make it so intimate and personal, which I love and make a stay excellent. The beds are super plush and the shower pressure. Excellent! Also big shout out to Denise, who drives the free mile-circumference shuttle. She is so engaging and funny. The only drawback, and the reason for four stars, is because the delicious restaurant on site is now closed. They did share however, a new restaurant is coming, so I will be sure to check that out upon my return to this very hotel when I return to Miami Beach.
Be the first to ReplyExcellent experience.
Very clean and well maintained property. Friendly and attentive staff. Small but clean and well maintained fitness center. Free coffee in the mornings. Far enough from the hustle and bustle of ocean drive to give you a quiet and peaceful home base, but close enough so that it's easy to walk to or take a quick rideshare to nearby attractions. Would hundred percent recommend to anyone looking for a nice place to stay on Miami Beach.
Be the first to ReplyLove, love this hotel.
Just 2 blocks from Lincoln Street, the pedestrian walking mall. The staff are so nice, clean room, free wine happy hour 5-6 in the lobby, the coolest infinity roof top pool and a huge rooftop deck. I love love this hotel!
Be the first to ReplyThe front desk people are incredibly unhelpful.
The entire hotel is awful do not stay here.
Be the first to ReplyThe balcony/views were the most disappointing part, however
The balcony/views were the most disappointing part, however the front desk concierge, Catalina did an excellent job of accommodating my friends and I while we were there. I hated being so close to the street so she moved me to the highest floor possible. She was so friendly and ready to tend to my every need! This is definitely the type of service I look for wherever I go. The restaurant Morini, attached next door to the hotel was also a great spot. Delicious food and drinks! Valet was quick and efficient. Overall I was pleased with my stay. And I have Catalina to thank for it!
Be the first to ReplyI've stayed in this hotel 6 times.
All the staff are friendly & kind. The Manager, Fernando is amazing, simply the best, and on top of that, he's easy on the eye. Highly recommended the hotel
Be the first to ReplyIf you're looking for a place near the beach, lively vibes,
If you're looking for a place near the beach, lively vibes, some food and drinks - this is your spot!You'd be surprised how little spots on the beach walkway allow passerby's to eat/drink and just stay. This place does let you do that! They have good "beach side" drinks. And a pretty good food menu - what you'd expect from a poolside menu. Nothing is great individually, but the whole package is, if that makes sense. Drinks, good. Food, good. Location, great. All adds up to a great find near Miami Beach.
Be the first to ReplyI stayed at this hotel I was very disappointed because 3
I stayed at this hotel I was very disappointed because 3 months prior I paid for the grand terrace info when I arrived it was not available they told me that it was a computer glitch or error I believe they overbooked it so I had to settle for a room that I did not want There is no microwave in any of the rooms Yes the staff was pleasant the driver Denise was the best but I was very disappoint With them giving me another room After my room was paid and full at the time I made the reservation More than likely I will not stay back at that hotel. I had 15 guests staying there....
Be the first to ReplyAs IHG members we usually book with Kimpton Palomar hotels
As IHG members we usually book with Kimpton Palomar hotels because they never disappoint. Conveniently located on Alton Rd & Dade Blvd near restaurants & shopping. The hotel is very clean and staff is awesome! Every single staff member we encountered, was extremely attentive and accommodating. Our room had a spacious city view balcony with a small table & 2 chairs making our mornings pleasant, a small fridge and snacks for an additional cost. It features a rooftop pool but unfortunately, we didn't get to enjoy it since our motive was to be at the beach. There's a restaurant connected to the hotel's lobby and we were surprised to get 15% off our bill as hotel guests. We wanted to explore the city on our 1st night, we exited on Alton Rd by valet parking, walked to the right (South) towards 17th St and were happy to find Lincoln Rd Shopping Mall just 2 lights down on the left hand side. Also, Ocean Dr is about 1.5 miles away so we walked to the beach a lot. Overall, we had a great experience at this Kimpton Palomar and will stay here when we visit Miami Beach again.
Be the first to ReplyOn planning my honeymoon.
We wanted a beachfront property. I called this property asking if they were on the beach. Was told yes. On arrival, I discovered it was not so,The property was a good distance from the beach and the only view in my room was the street and city line. I was told that parking was $25.00 per night. On arrival was told it was $50.00 per night.When I tried to cancel based on the fact that it was not what we wanted was told we would lose $250.00 or a 1-night stay amount. These evil people just wanted money from us. it did not matter that they were destroying our special occasion.The bed was terrible beating against the building every time we moved. it felt like a cheap motel.Terrible people don;t go there
Be the first to ReplyI recently stayed at Hotel Palomar, the check experience
I recently stayed at Hotel Palomar, the check experience was awful the layout of the hotel lobby is extremely awkward. Upon checking in there was a guest complaining of his stay 1st red flag. The front desk Staff member who checked me in was very incompetent, had me enter my card into the card machine several time. Also there is a $150 incidental hold per night an additional to the "resort fee" with that being said the restaurant on site was closed 2 out of 3 nights I stayed with no explanation. I found brown skin like matter in the sheets of the bed, at eye level table had cup rings and smudges, the floor had visible dust and debris I also find strands of hair In the shower. I woke up every morning to excessive construction noise hammering, drilling, and tinkering I could also Hear very loud and clear the people above me talking through the bathroom vent. I notified the hotel manager I was told my first night would be taken care of I checked my bank statement I to I was still fully charged, I called and spoke a male "guest service" manager and I was told in a very dismissive and condescending tone there was nothing they could do about it because it was booked through <a href="/redir?url=http%3A%2F%2Fbooking.com&s=c178a46bcdd8acf675af1d0cc8c8d35ab72dc1a82c627540cafb59919d30f279" target="_blank" rel="nofollow">booking.com</a>. Absolutely horrible experience from the start. I don't not recommend. I would also like to add Elliah the front desk receptionist refused to put the "manager" on the phone stating that he wasn't on the property, occupied or gone for the day.
Be the first to ReplyWe often stay at Kimpton hotels given the free coffee hour
We often stay at Kimpton hotels given the free coffee hour in the morning till 10 AM and the free daily wine happy hour from 5 to 6 PM. There are many kimpton to choose from in the city of Miami Beach however we chose this one given the good price approximately $200 per night as well as the location being a little bit tucked away from the downtown South Beach craziness. Be aware that it is quite a walk about 15 to 20 minutes to be downtown by the water but that was OK for us. The pool is quite a private experience which is lovely. The staff at the front desk were mediocre at best and reluctant to upgrade us for free this is the first time I've been met with resistance at a Kimpton but nevertheless to not fight it. The room is very clean however it is showing its age unfortunately. It is quite odd that they don't come with coffee makers and you have to ask for them but that wasn't a big deal. Showers are really important where we stay the showerhead is from the 1900s and definitely could be upgraded given the price you're paying I think they failed to be detailed oriented we may consider saying here in the future but there are many other options.
Be the first to ReplyWhat I enjoyed about this hotel was the location, its not
What I enjoyed about this hotel was the location, its not in any of the over-populated areas, its off beat in town, which means nice quiet nights of sleep. I was upgraded to a room that faced other buildings, so I didn't have street noise. The AC can go low, which keeps the room nice and cool during Miamis heat and humidity periods. The walk to the Art Deco district was about 25m, didn't seem that long if you walk thru the Lincoln Street Mall which is only a 5 min walk. There are city buses that pick up nearby for service to Downtown Miami and a fare free trolley shuttle that can save some of the walking. I didn't use it, but I understand there is a shuttle to a beachfront property of theirs if you want to hang out on the beach.What I didn't like, the service isn't friendly, which I discovered to be the norm for Miami as a whole. Like others have echoed here, its like you inconvenience them when you need anything. I stayed on points, they still charged me a resort/destination fee which is not the norm across the IHG brand. I tried contacting the hotel and never got a response, contacted Kimpton, the hotel told them they emailed me when they really didn't. Had to dispute the charges thru my credit card company. This is NOT good service. I stayed at 5 other Kimpton properties this year when moving across the country and all of them had way better service, and it set the standard. This hotel doesn't even come close to that standard, I honestly wish Kimpton would drop them from the family because they don't live up to the quality you would normally get at other Kimpton locations. It is cheaper to stay here, maybe good service isn't included in the price, keep that in mind.
Be the first to ReplyGreat hotel with a nice rooftop pool within steps of great
Great hotel with a nice rooftop pool within steps of great restaurants. Staff was very friendly and helpful. The room was very clean and the bed was comfortable. They offer complimentary coffee in the morning and wine at night. The on-site restaurant is excellent but you cannot charge to the roof. Valet services were great as were all bartenders. The only negative is there is no room service or coffee makers in the room.
Be the first to ReplyDisappointment.
We booked on Priceline for a standard room. We paid 400 a night compared to website for 520 a night. We decided to do Priceline as it as an option for any travel. We were met with poor care and lack of services due to our "room booked" per Ken at the front desk. When asked to speak with the building manager we were told our request could not be handled this weekend. We were placed in a segregated room where we did not receive ample services " we contacted about needed a room cleaned went to the roof top for 2 hours and then not cleaned. We needed to shower with wet and damp towels. We were told unfortunately because you booked on Priceline you get what you paid for. Please see the attached videos of the issues. Ray and I attempted to call customer services 18006210555Ken Milan - unable 10503439363 complain
Be the first to ReplyBest tasting Cappuccino in South Beach with outstanding
Best tasting Cappuccino in South Beach with outstanding service, wirth the walk from Lincoln Roand x Alton Rd
Be the first to ReplyThe service at the Kimpton was horrible.
Check in took 25-30 mins due to a staff member Camilo not knowing what to do or what was going on. We had to have someone else come and assist him and that wasn't even enough. The hotel amenities lack luster and request anything from the front desk was like pulling teeth. The best thing was that the room was nice and the balcony, but otherwise it was a shit show. Now I'm charged $1800 for a 2 day stay at a nightly rate of $177. This hotel needs staff trained to speak English as proficient as Spanish is spoken, but not only language- class. I highly recommend you take your money else where!
Be the first to ReplyIt's a very mediocre hotel.
I should have read all the reviews. Price is average, the decorations average, the cleanliness is average. Problem is the rooms are small and the service is pretty bad. They just don't seem to really care, almost as if you are inconveniencing them. I booked a water front view and I got a city view. When I spoke with the front desk, she said they only have one room with the view they posted online. She enlarged the picture on my phone and pointed at the sliver of water on the far left of my screen and said "see.... That's water". I'm not 3 years old to know what water is and I'm from CA! She didn't seem concerned that I mentioned a bad review too.Book as long as you know what you are getting into.
Be the first to ReplyThe worst phone reception.
I wanted to book a reservation, but after 6 calls, I was frustrated while I lost time. Even after asking all the receptionists to move their microphone, or asking them to talk louder... it was unhelpful.
Be the first to ReplyVery nice and clean hotel.
Comes up with all the supplies for a traveler. The place is very relaxing and nice if you are looking for a brief stay in Miami Beach. Parking is a bit hard and they didn't have parking so you have to park on the street and pay. The receptionist are very accommodating and ensured my stay was great. I left in the morning and I was very satisfied with my stay.The one bedroom room is super small but is also basic and has everything you need. I booked the 2 bed one which was spacious and relaxing. They had a nice magnifying mirror so I'll give them 5 stars.
Be the first to ReplyWORST HOTEL EVER, AVOID STAYING HERE! Room next door played
WORST HOTEL EVER, AVOID STAYING HERE! Room next door played loud music all weekend. Complained several times at front desk which did not help. At 2am on a Sunday, the front desk told us that there's nothing they can do but ask to lower the music and refused to ask them to stop the music. We were up all night and the front desk did not care. I deeply regret staying here. Do yourself a favor and go stay elsewhere.
Be the first to Reply