Great food but very unpleasant experience - Kotuwa Singapore - Buy Reservations
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😒 3/5 - Great food but very unpleasant experience
By 👻 @capsicum0620, 04/29/2023 3:00 am
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No question about it: foodwise, the kitchen team delivers what's expected. All dished were tasty, very well presented and served in satisfying portions (The pickled lychees were just exceptionnal!!). What spoiled the evening for us was the behaviour of certain guests who acted as if they were owning the place (speaking loudly, behaving erractically, patroling the dining room..) with no reaction from the restaurant manager at all. Proper management skills would have dictated for the latter to intervene and monitor this confusion. The apologies presented upon our departure and the promise of a discount (yet to appear on the final bill) were "too little, too late."
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