Comedy of errors - La Goulue Palm Beach - Buy Reservations
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🤮 1/5 - Comedy of errors
By 👻 @Traveler447541, 10/16/2022 3:00 am
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Big fan of NYC venue. Excited to take family to Palm Beach outfit. While server was charming - food delivery was a comedy of errors which ruined the experience. My starter and main came at same time. My daughter’s burger came with cheese despite asking for without. Broccoli side order failed to appear. Escargot appetiser initially failed to appear. When chased for, came, only to be luke warm. With exception of last one - all petty complaints…at a Denny’s. At a top, elite restaurant, unacceptable. Called for manager. After waiting some time was greeted by “Xavier” who downplayed my complaints but did apologise…muttering as he left that he would “make this right”. Wasn’t looking for a free meal - just a well delivered one. In the end I got neither. Best Xavier could manage was to refund the warm escargot that we’d only eaten 1 of 6 from. Bravo. Even Appleby’s would have treated us to a free desert to say “sorry”. Have informed hotel concierge and as this was the only poor meal we’ve had after a week of exceptional food and service in Palm Beach will be advising friends and colleagues to give this one a miss. Come on Goulou. You can do better than this.
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