Acceptable food experience, but organization problems - La Pecora Bianca Midtown New York - Buy Reservations
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🙂 4/5 - Acceptable food experience, but organization problems
By 👻 @David Luzzatto, 06/01/2021 3:00 am
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Our experience in this restaurant was mostly good, the food is great and once you order, you don't have to wait a long time. The only slight disappointment regarding the food is that the menu doesn't offer a lot of Italian dishes, and the only one is pasta.
Now my biggest problem is the restaurant's organization. We booked a table for 9 pm, for only 3 people. We got there at 8.55 pm and they told us to wait outside. We waited outside in the rain on our feet for more than 20 minutes, then we kindly got back in the restaurant and politely asked if we would be able to eat at some point, seeing we booked a table in advance.
A very rude staff member, probably the receptionist, told us impolitely to go wait outside without complaining, and that the restaurant was too full to give a table to everybody who had booked. Now I find it unacceptable that, even though we booked a table, we had to wait 25 minutes in the rain on our feet.
The rest of the experience was much better, I recommend the calamari and bucatini Cacio e Pepe, but I am slightly disappointed by the way they treat their clients who booked a table.
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