Ah... I don't know where to start... We were waiting for - Lavo Restaurant West Hollywood - Buy Reservations
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🤮 1/5 - Ah... I don't know where to start... We were waiting for
By 👻 @Mirjana S., 03/05/2023 3:00 am
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Ah... I don't know where to start... We were waiting for more than 15 min to be seated, but okay, it was a busy Saturday night...I have a celiac autoimmune disease and this was the worst experience Menu-wise...My friends were super nice and all food that they ordered, was requested with modifications to be GF-made, so I can share with them as well. Our nice server knew my situation because he even explained why I can't eat tuna tartare. On the other hand, Truffle fries is listed on their menu as GF. After my first bite, I told my friends that the fries has wheat on it. While they all stated that can't be, because is listed as GF. Our server ( standing next to me) responded that I'm right, due to how they made it. I just stop eating fries and with no complaints manager came... not caring at all. After I've told him my serious situation, he came a couple of minutes later explaining that they using The same oil for zucchini almost weirdly stating that he will make sure the next time I come it will be GF?!I was in disbelief at what Im hearing.It doesn't stop there. They lost our validation ticket while cleaning The table. My friend was asked to pay $30 because of the lost ticket. The manager and server were aware of The situation and didn't even bother to step out to The valet guys and explain what happen.If you care about your health, probably avoid this super scenic restaurant in West Hollywood! Real shame how we were treated. Real fiasco! I was advised to speak with Attorney, which I actually will the first thing tomorrow, since they just didn't even care that I can easily end up in ER for hours. I still can't believe what happened last night. Super disappointing for this type of the restaurant.
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