Prepaid Reservation Fee - Le Petit Chef - Berlin - Buy Reservations
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Le Petit Chef - Berlin Reviews from The Last Year
Huge huge disappointment.
I'll start by saying that this is an experience that is way over priced for what it is. Although the reservation was for 6pm they didn't start sitting till 630; they offered complimentary house drinks (but it would've just been good to know that sitting was actually 630pm). It was also communal sitting which is not my favorite and opened sharing the experience with others and having to hear about it when it was not welcomed. The room is somewhat conference/ballroom mix so it does not have a restaurant/dining feel. Service was okay, most servers were attentive and friendly. The whole pace of the experience is choppy and slow, often having too much time between the courses and having to wait for everyone else to finish so they can move on. I believe I was expecting something more interactive with the guests and the actual food. It felt like a movie was just playing on the table. The story line was slapstick humor and somewhat G rated so there was little interest and captivation. There were some highlights with the food and presentation was beautiful. The Halibut was absolutely delicious, not only flavor but perfectly prepared. The NY Strip loin was just okay (it didn't even seem like the right cut of meat advertised) it didn't have much flavor and could not be cooked to ordered. The crème brûlée was a disaster (see video) it was soupy and clumpy. Again this whole experience could possibly be executed much much better or change it to target kids by changing the menu. Overall I would not do it again and will not be recommending this.
Unfortunately, our reservation for what was supposed to be
Unfortunately, our reservation for what was supposed to be a special occasion dinner was canceled. We should have had our experience on May 19th. We both left work early to ensure that we would arrive on time only to find out it was canceled once we got there because of "staffing issues". The hostess was kind and told us that we would be given a refund, but to give it a few days before checking in. She gave us the email of someone who is in charge of the event. We left disappointed but understanding. Now, after nearly a month, 4 phone calls, and 3 emails I am less understanding. I had no other option but to file a claim with my credit card company to try to recover the $270 taken to hold the reservation for an event that never happened. I will also be filing a complaint with the Better Business Bureau and authorities after reading the reviews that I am not the only one who's money was never refunded. My hope is that this doesn't happen to anyone else.
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Prepaid Reservation Fee
By 👻 @CivilizedCard10, 07/06/2023 5:26 pm
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When you sell a reservation that has a prepaid fee AT takes a commission on that fee. This doesn’t really make sense because it’s an expense the seller incurs not part of the profit that is shared.
For example:
Carbone NYC fee to book table for 2 is $108.88
If you sell it for $200 on AT you get $140 from them.
Your net profit is $31 and AT collects $60 in fees.
It would make more sense not to charge commission on the upfront fee as this creates a disincentive and results in higher costs for buyers.
2 Answers
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Don't like the Answer? Add another one. |
Answer from 🥩 @FamousStation67 (07/06/2023 6:51 pm)
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Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
6 Comments
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By 👻 @CivilizedCard10 (07/08/2023 3:03 pm)
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By 🍑 @BraveCloth47 (07/07/2023 9:32 am)
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By 🧿 @DefendableJump50 (08/20/2023 3:21 pm)
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By 🥩 @FamousStation67 (07/11/2023 10:39 pm)
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By 👻 @CuddlyRice61 (10/13/2023 1:15 am)
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By 👻 @EarthyCook75 (11/05/2023 1:15 pm)
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Answer from 👻 @LaudableSupport16 (10/23/2023 11:47 am)
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I agree to this!
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