Rip-off at every chance the staff get - Mamzel Marbella - Buy Reservations
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🤮 1/5 - Rip-off at every chance the staff get
By 👻 @Konstantinos P, 08/27/2022 3:00 am
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I have been to Mamzel 3 times in 3 different years. While the previous 2 years were acceptable, this year was absolutely atrocious. We were ripped off during 4 separate parts of the dining experience: welcoming, dining, drinking and bill payment. Welcoming: While the past years I was able to walk in with a t-shirt and polo shirt, this year they had changed the policy to button down shirts only. Granted; they informed the friend who made the reservation about this policy but he forgot to inform us. We had the option of a) go back home (about 40 minutes away, so losing about 1.5 hour and costing about 100 euros round trip) or b) buy a shirt from their retail store. We chose to buy so we were escorted to their retail store. To my excitement it was a Blvck Paris retail store, so I knew that at least this money wouldn't go to waste as it is a proper brand and i could re-wear the shirt. To my surprise they only had XXL and they were selling a brand called JHK (had to go online to find what the brand is, which only sells shirts in bulk e.g. for company uniforms). So they wanted us to pay $60 for an oversized $5 shirt within a store of a brand that I actually love. We went to a friends place who was living closeby and borrowed shirts of his to wear unbuttoned over our tshirts (as we saw many people wearing this in the restaurant), when they asked us to remove our tshirts and button our shirts we said no and they allowed it but threatened us that if we remove the shirt we would be kicked out. Dining; Mediocre food for terrible prices. I have one thing to recommend; I recommend you NOT getting the pathetic $90 crab legs. Drinks; As we were getting quite lively after the dinner, when the outlet turns into a party, the waiters thought it was a good timing to start ripping us off even more. We were ordering bottles of hard liquor and they thought it was a good idea to serve us 70-80% tequila and 20-30% soda in order for us to consume more bottles. Even after I told them off and mentioned to them to lower the quantity of alcohol, they continued doing so. At the end I asked them to serve it myself as they seemed incompetent to serve a decent balanced glass of mixed drinks (doesnt take a genius) Bill: Although we had to pay a whopping 525 euros per person, the waiter refused the payment as it would equal to 7/8% gratuity instead of the expected 10%. Let's break this down; for one dinner they would receive above 500 euros tips from ONE table and they refused because they wanted +- 600.... absolutely disgusting place, will never visit again.
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