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- Boulevard Suite (1 Bedroom 1 King City View Butler Service 7 Days)
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- Premier Suite (1 Bedroom 1 King Garden View Butler Service 7 Days)
- Mandarin Junior Suite (1 King City View Butler Service 3 Days Cxl)
- Barcelona Suite (1 Bedroom 1 King Street View Terrace Jacuzzi 7)
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Mandarin Oriental, Barcelona Tripadvisor Reviews
Latest Reviews On Tripadvisor
15 Reviews
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Wonderful Hotel with Great Service
Punch line -- such great service that was genuine and not stuffy, a truly memorable stay. We stayed for eight nights and arranged for transfer from the airport. Our flights got all rearranged due to a cancellation and the hotel was quick to respond and confirm the change for the pick up. After traveling all the way from Honolulu, it was so nice that the driver was there, loaded the car, and took us swiftly to the hotel. As we pulled in, we were greeted by someone to take our luggage and someone to take us directly to our room. On the way she explained the parts of the hotel and got us situated. Such nice service. Our luggage arrived and they are all about the details. The airline routing stickers were all removed (something I hate doing) and everything was fast, efficient, and friendly. The room was wonderful. Trendy while still very functional. We had breakfast each morning and had great service and tasty food. Really nice all the way around.
Be the first to ReplyLuxury stay at heart of Barcelona ✨
It was a luxury city break and our experience at MO was par excellence! The staff were so attentive to all our requests to the minutest details making sure Cx is not compromised whatsoever.. the location couldn’t be more perfect located. Any on Passé de Gracia .. the aorta of Barcelona… the Holidays vibes were so beautiful around Christmas time and we thoroughly enjoyed our stay n exploring #bcn couldn’t have been more perfect!
Be the first to ReplyTrendy and luxurious with the added bonus of perfect staff
I visited Barcelona with my daughter who was turning 22. The hotel staff treated her to a lovely surprise of champagne and birthday desert which was very thoughtful. The room was spacious, comfortable, nicely designed and the decor in very good taste. I particularly liked the sink. Unfortunately we were very busy running around Barcelona and did not take advantage of the comforts of the room. The staff were always efficient and polite. On the night before we were due to depart, on our way to dinner, I was hot by a motorbike whilst crossing the Avenida Diagonal and Paseo de Gracia. The streets are wide and I have no recollection of what happened because I woke up in the ambulance. Why I mention my accident, its because the staff at the hotel were absolutely amazing about it. We needed to extend our stay and we needed extra rooms. Everything was taken care of. The concierge arranged for me to visit a private Ophtamological clinic to get a second opinion, something I had not even thought about as I was shaken by my 24 experience in the emergency room. The head of security advised me regarding the police report. Very helpful. The staff made me feel at home and did not turn their heads when they saw the stitches on my face. I could not have asked for a better place to be after such a horrible experience. The hotel manager applied a special rate for the extra nights. A gesture that shows compassion, understanding, humanity as well as professionalism. The hotel is very well located. We had a view of Casa Batllo from our window. We walked to all the restaurants and La Rambla. Plenty to see and eat nearby. The breakfast was very good at the hotel.
Be the first to ReplyNEW FAV PLACE EVER!!!!
Perfect location, fabulous room, most comfortable bed, best bathroom, and the staff - I can say with 100 percent certainty I have never experienced a better staff in a hotel - housekeeping, bell porters, front desk, and the BEST concierge I have EVER EVER had anywhere…genuinely interested, tremendously friendly and SO HELPFUL. We have never stayed at this hotel chain and it is my new favorite!!!
Be the first to ReplyMO accelerates my love for Barcelona
Thank you so much for such an amazing experience at the MO Barcelona. I truly enjoyed the 4 night stay. The breakfast in the mornings were superb, and I'd like to especially highlight that Ms JoAn was extremely helpful, attentive, intuitive with her service. The dining venue is beautiful, and the quality and selection of foods + beverages available are fantastic. I personally was a fan of the vegetable quiche. I think one minor suggestion would be for a warm cup of soup (perhaps a cream of vegetable?) which may balance out the cold cuts. The indoor pool and steam room were also great. The one thing that was a bit challenging was that the shower in the steam room was hard to figure out (it may have been broken?) and I ended up not using it. Cans of water and towels available throughout the experience was perfect. In room dining was also smooth and delivery of the food was quick. I was continuously impressed with the professional yet friendly mannerisms of the team. Concierge and team who helped with luggage was also friendly and very helpful. I was on the way to the Sants-train station, and the taxi there was ready immediately. Needless to say, the location of the hotel is right in the middle of the city so it's easy to get around on foot. I was staying during the Lunar New Year so the red lanterns and decor of the hotel also gave me a sense of connection to the Asian heritage of the brand, which I appreciated. Overall, an excellent stay and I will definitely be back again in the future.
Be the first to ReplyMandarin Hotel, Barcelona Spain
The Mandarin Hotel in Barcelona is a stunning property set amongst stunning scenery with beautiful and modern decor. The staff were friendly and attentive and provided top notch service. The rooms were spacious, neat and clean, with plenty of amenities to make the stay comfortable. The restaurant served delicious food and had an extensive variety to choose from. Overall, it was an excellent stay and highly recommended.
Be the first to ReplyI recommend
As a family we had to stay in three rooms, different views and different sizes, in general all was great, service is good, clean, responsive team and cooperative, they helped us in doing reservations for some activities and restaurants especially it was Christmas busy time. Location is very good. The only thing i didn’t like that much is the bed, it was not that comfortable. Other than that all ok.
Be the first to ReplyA warm welcome, comfortable stay and friendly staff
l loved the location, room, staff and service in MO Barcelona. Special thanks to Erhan Subaşı, Hotel manager. Concierge team and breakfast staff was perfect, they were always friendly and helpful. Open buffet was outstanding and all products were fresh. lt was a great experience. Thank you so much for everything.
Be the first to ReplyExcellent stay
Travelled with the family (wife and our son - 2 years old) and had a fantastic stay with Mandarin Oriental, Barcelona. The hotel is beautiful and has everything you need for a relaxing stay; very comfortable and clean room - well prepared for a family with child, a gym with state of the art equipment, excellent breakfast venue with a wide selection of food and drinks and a rooftop restaurant / bar with a pool overlooking the city (child friendly). The location is the best in town. However, what sets this hotel apart is the genuine service from all the colleagues throughout the hotel. Everyone went out of their way to make sure that we had a memorable and enjoyable experience during our stay. Special thanks to David and Manuela at the Concierge, who made sure to arrange great personal recommendations during our stay. Lastly, Christina at the breakfast venue whom greeted us warmly and made sure that we had everything we needed every morning. Thank you again for an excellent stay!
Be the first to ReplyNothing what it used to be - inconsistent service and overprice
From my first stay 11 years ago, Mandarin Oriental Barcelona has been unbeatable. Flawless service, highly personalised and bespoke. Now, in its 12th year, 70% of rooms and suites have only been refreshed. 30% are part of the new building added 6 years ago. None of the public spaces including rooftop pool and Spa have not been renovated in 12 years since opening.
Be the first to ReplyGreat service. Great location. Great room. Great hotel.
There was 5 Star service from the minute we walked in the lobby to check in, until the moment we checked out. Upon arrival from the airport, they had us sit in the lobby couch, brought us drinks, and sent someone over to us to check us into the hotel. The hotel is located right in the middle of Barcelona's shopping district, so it is convenient to restaurants and stores. It is a short walk to La Rambla, and a short cab ride to the beach. The rooms are very clean and nicely appointed and the turndown service often included little gifts and deserts, waiting for us when we got back to the room. The concierge service was excellent. They made reservations for us for dinner for ever night, prior to our trip, and every restaurant was excellent. When our Tapas tour that we set up on our own with another company got cancelled, they quickly set us up with a replacement. And we mentioned that we would like to take a day trip to a nice beach outside of Barcelona, along the Spanish coast. The next morning, they had a driver pull up in a Mercedes S Class to drive us up to a really charming beach and village in Costa Brava for the day. The rooftop pool/bar was very nice, with amazing views of the city. We would have drinks up there after coming back from dinner. One morning, I went up there just to sit and get some work done at 9:15 AM and look out at the view of the city. I knew they did not open until 10:00, and I did not expect any service while I was up there, but the waiter was up there, and when he saw me, he set up a table and asked me if I would like anything, as if they were already open. So to my surprise, I had coffee and biscotti while I did my work on my laptop. If we ever return to Barcelona, we will be staying in this hotel again.
Be the first to ReplyConcierge Team.. Wow
This hotel is first off just gorgeous and upholds the Mandarin standard for our clients. I just recently had a client check in and delta lost all their luggage... the concierge team here has been ABOVE and beyond in helping us make sure my client is taken care of. From restaurant recs to last minute changes, I am BLOWN away with the service at this property! Thank you Mandarin!
Be the first to ReplyAbsolutely fabulous hotel
We have visited several hotel since March 2020 and all of them have shown a slight decline in service. The exception to this trend is the Manadrin Oriental in Barcelona. We have had the most fabulous experience in the 2 days we have stayed. All of the staff were welcoming, warm and so very helpful. The hotel itself is beautiful and the rooms are fantastically comfortable. Food and drink are divine. But just to reiterate my original the point…,the most outstanding aspect of this hotel is the people who look after you during your stay. I would recommend this hotel over and over again. Well done to the all the staff….you were amazing and we will be back!
Be the first to ReplyStarting to show its age
The Mandarin Oriental is in a great location in Barcelona. But on this trip I found it was experiencing some wear and tear, especially after staying at the swanky new Four Seasons in Madrid. The contrast was just too big. Our room had stains on the wall but not very noticeable, and the bed was not ironed well on two days. I found scuff marks on the desk. It's not cheap either. I hope they renovate this hotel because it still has the best location. You can walk to almost everywhere.
Be the first to ReplyPerfect hotel with perfect location and service
Perfectly located hotel in the center of Barcelona! We booked a family stay here (3 rooms) and we are located together on the same floor. Hotel staff was very nice same for restaurants. We will come back! Pure MO Experience ! Kids were more than welcome and everything was perfect from beginning to the end.
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