Help! Check-in Process Castaway! - Margaritaville Resort Orlando Kissimmee - Trade Reservations
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🤮 1/5 - Help! Check-in Process Castaway!
By 👻 @KJH, 03/12/2023 4:00 am
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Worst Check-in Experience Ever. Have been waiting here all afternoon. Cottage rental line has dozens of people it. Everyone not pleased. No units are ready. Come back for 4. Line up some more. Other lines are empty and extra staff sit around staring and socializing. Rooms still not ready at 5. Two staff give us different answers. Room ready but waiting inspection. Then cleaners radio the manager while I stand there and tell him they are still working on it - another 45 minutes. Check in should not be a 3 hour process anywhere with disengaged and unhelpful staff. Not off to a great start. Maybe the staff need to cut back on the Margaritas. Or perhaps the Front Desk Director needs to be working on Sundays.
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