Disappointed both food and service. - Margaritaville Restaurant- Times Square New York - Buy Reservations
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🤢 2/5 - Disappointed both food and service.
By 👻 @reevz5, 02/24/2023 3:00 am
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After visiting Margaritaville numerous times before @universal city walk, we were super excited to see it in Times Square. We made our reservation for 8pm, wasn’t busy when walked in and the guy on the desk asked us to wait by the bar. After 15 minutes I quizzed the hostess saying I have a reservation, and she snapped at us saying she had called us twice and text me, well we were right in front of the desk and no one had called us, she said we must have the wrong mobile, well it was the one I got the confirmation of booking on, so it was off to a rude start. Well our first drink came promptly but the waitress disappeared for around half an hour when we wanted a drink, was getting a little tedious. Now my memories of the food, the last one being in august 22 were the portions were plentiful and very tasty. I had the Jambalaya, it was terrible, rice over cooked, watery with zero seasoning, a couple of prawns, one piece of sausage and what looked like process chicken, absolutely terrible for the premium price. My wife had the steak sandwich which she said was good. We didn’t bother with desserts as the staff couldn’t be found, and not one person asked us if our food was ok or did we enjoy it. Will I be back, yes to Orlando, sadly not to Times Square. It all looks good but sadly the service and poor quality food let it down.
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